Merchant Agreement (current version) .docx
Merchant Agreement
Document information and change log
Document Information
Header | Information |
Next review | Dec 30, 2025 |
Status | Initial Release |
Regional scope & language | Territory of USA in English |
Applies to entities | GiveCorporation Inc. and all its subsidiaries |
Overall responsibility | Loraine Stewart, CCO |
Approved by | Joshua Rowley, CEO; Aaron Miller, CRTO; Michael Brinker, CBFO |
Change log
Date | Version | Reason for version |
Jun 10, 2023 | 1.0 | Initial Release |
June 26, 2024 | 1.1 | Update |
December 30, 2024 | 2.0 | Annual Review |
April 9th, 2025 | 2.1 | Added a new GiveCorporation address; removed restrictions for the number of transfers per month; jurisdiction change; contact information updated; updates to chargeback language when using the API; updates to electronic communications; updates to Prohibited Business Activities. |
June 20, 2025 | 2.2 | Remove reference to Plad’s website in Section 9. Added KYB and “Know Your Business” Terminologies. |
July 8th, 2025 | 2.2 | Added “and all its subsidiaries.” GiveCorporation now includes subsidiaries and the aforementioned was added to apply to all entities. Removed language indicating that Give would be responsible for paying any fees. Added a list of fees applicable to the merchant. |
July 30, 2025 | 2.2 | Added P2P wherever the term “Merchant Agreement.” Added Exhibit F: Peer to Peer Agreement. |
August 18, 2025 | 2.3 | Updated with Pre-Chargeback Refund Fee, Chargeback Fee and Chargeback Reversal. |
August 21, 2025 | 2.4 | Added P2P return fee. Changed State of Ohio to Delaware in Exhibit A, 7. |
August 22, 2025 | 2.5 | Updated with Mastercard chargeback fee. Added P2P indemnity. |
September 9, 2025 | 3.0 | Updated with universal fees model. |
October 6, 2025 | 3.1 | Updated (reduced) chargeback and chargeback refund fee. Updated Prohibited Merchant Categories. Replaced all occurrences of “Pre-Chargeback Refund” with “Chargeback Refunds”. “Contacting GiveCorporation” moved from the very end to section 49. Merchant Attestation became section 50. Updated merchants transfer restrictions based on risk, tenure of account and reserve adequacy. |
October 30, 2025 | 3.2 | Removed references to any concrete sponsors, processors in introduction, 1. Merchant Relationship with GiveCorporation and Others, and Exhibit D. |
December 2025 | 4.0 | Annual Review |
Gender And Entity Neutrality
The masculine form is used solely for the sake of better readability. It always refers to persons of any gender identity (m/f/diverse). This document uses the abbreviation “Give” for all legal entities and subsidiaries.
Table of Contents
1. Merchant Relationship with GiveCorporation and Others 6
2. Purchasers (Customers, Donors, etc.) 7
3. API Developer Relationship with GiveCorporation 8
4. Limitations on GiveCorporation's and Others' Responsibility 9
6. E-Sign Disclosure and Consent Electronic Delivery 12
Hardware and Software Requirements 12
How to Withdraw Your Consent 13
Requesting Paper Copies of Electronic Communications 13
Updating Your Contact Information 13
7. Prohibited Business Activities 14
8. GiveCorporation Purchaser & Merchant Responsibility 16
9. Your ACH Payment Authorization 17
10. Accepted Forms Of Payment 18
11. Underwriting and Sharing Information 18
13. Payouts and Withdrawals 20
16. Cardholder Data Security 22
18. Customer Service Provided by Merchants 24
19. Refunds and Returns Provided by Merchants 24
20. Merchant's Financial Responsibility & Liability for Chargebacks, Refunds, and Returns 24
21. How GiveCorporation Handles Chargebacks 25
22. Our Set-off and Collection Rights 26
24. Receipts and Account Reconciliation 27
28. Your Right to Terminate 28
32. GiveCorporation's Intellectual Property Rights 30
34. Representations and Warranties 32
35. Disclaimer of Warranties by GiveCorporation 32
36. Limitation of Liabilities and Damages 33
38. Binding Individual Arbitration 34
40. Limitation on Time to Initiate a Dispute 36
42. Third Party Services and Links to Other Websites 36
46. Merchant Processing Responsibility 38
47. Beneficial Ownership Attestation 38
49. Contacting GiveCorporation 39
Exhibit A: Merchant Agreement 40
Exhibit B: American Express Card Acceptance and Brand Requirements 45
Exhibit C: Arbitration Agreement (as to Disputes involving American Express) (U.S.) 49
Exhibit D: American Express Merchant Agreement Requirements 51
Merchant Agreement Requirements 52
Merchant Marketing Opt-Outs 58
Exhibit E: If Not Stated Above Merchant (Sub-Merchant) Agrees to the Following 59
Exhibit F: Peer to Peer Agreement 62
Introduction
This Merchant Agreement is a legal agreement (this “Agreement“) between you, the merchant (“Merchant,” “user,“ “you“ or “your“) and GiveCorporation, Inc. including all its subsidiaries referenced collectively as (“GiveCorporation,““Give Corporation“, “we,“ “our“ or “us“). A Sponsor is an acquirer that contracts with a payment facilitator (“Sponsor”, "Sponsor Bank"). As used in this Agreement, “Service“ refers to GiveCorporation‘s payment processing services, person to person (“P2P”) payments, as well as our website, any software, programs, documentation, tools, hardware, internet-based services, components, and any updates (including software maintenance, service information, help content, bug fixes or maintenance releases) thereto provided to you by GiveCorporation, directly or indirectly. To use the Service, you must agree to all the terms of this Agreement.
GiveCorporation offers the Service exclusively through integrations with third-party websites (“Platforms“). The Platform through which you access the Service might have its own terms of service and privacy policy that apply to you. This Agreement incorporates by reference all policies, notices, and other content that appear on our website at www.GiveCorporation.com as well as policies, notices, and other content concerning the Service that appear on the Platform's website (collectively, the “Website“).
1. Merchant Relationship with GiveCorporation and Others
GiveCorporation provides the Service to users ("Merchants") to facilitate receipt by Merchants of payments by card and bank transfer. These transactions are between Merchants and persons who pay them ("Purchasers") or between party to party transfers. Neither GiveCorporation, nor any bank, is a party to these transactions. For payments by card, GiveCorporation initiates the payment process by providing information to a processor that sends it to a bank that is a member of Visa U.S.A., Inc., Visa International ("Visa"), MasterCard International Incorporated ("MasterCard"), American Express Travel Related Services Company Inc. ("American Express"), or other payment card networks, associations, or companies (collectively, the "Networks"). The processor and Sponsor bank are referred to collectively as the "Bank". The Bank is obligated to pay Merchants under both (a) the provisions of its agreement with GiveCorporation, and (b) the by-laws, operating regulations and all other rules, policies and procedures of the Networks as in effect from time to time (the "Operating Regulations"), that make the Bank responsible for settling with you as a Merchant. For payments by bank transfer and P2P, GiveCorporation initiates the payment process by providing information to the Bank through the National Automated Clearing House (“ACH”). Merchants and P2P participants must register with GiveCorporation. To register, a Merchant provides information, including email address and a self-selected password, in order to create an account ("Account"). You[a] are responsible for maintaining the secrecy and security of your Account access credentials and for any use of or action taken under them. GiveCorporation asks Merchants and P2P participants for additional information, such as street address, telephone number, tax identification number (such as Social Security Number), and date of birth. You agree to provide supplemental documentation upon request (including but not limited to: articles of incorporation, passports, driver's license or a business license). You authorize GiveCorporation, directly or through third parties, to make inquiries or verify that this information is accurate (for example, through social media or third party databases). You specifically authorize GiveCorporation to request a consumer report that contains your name and address. You must provide accurate and complete information to GiveCorporation. Specifically, when you register for GiveCorporation, you must demonstrate that you can receive email at the email address you provide. If you do not confirm your email address, then (a) fourteen (14) days after you accept your first payment, you will not be able to accept additional payments, and (b) thirty (30) days after you accept your first payment, the Bank will refund to your payers all of the payments you have accepted. In addition, in order to settle the payments you have accepted to your bank account or other instrument, you must provide to GiveCorporation your identity and settlement information (such as your bank account information). If you do not provide identity and settlement information, then (a) thirty (30) days after you accept your first payment, you will not be able to accept additional payments, and (b) unless you provide identity and settlement information promptly, the Bank will refund to your payers all of the payments you have accepted. Finally, if at any time GiveCorporation is unable to verify that the identity information you provided is correct and up-to-date, then, unless you provide verifiable information promptly, (a) GiveCorporation will disable your Account so that you cannot accept additional payments, and (b) the Bank will refund to your payers all of the payments that you have accepted but not settled. Neither the Bank, GiveCorporation nor Platform will have any liability to you for your inability to accept payments or for refunds pursuant to this paragraph. GiveCorporation allows individuals, businesses, and non-profit organizations to register for GiveCorporation if they are located in one of the 50 United States or the District of Columbia. Residents of Puerto Rico, U.S. territories (such as Guam), and U.S. military bases are not supported. A merchant must be either a United States citizen, a legal permanent resident of the United States, or a United States business or nonprofit organization having a physical presence in the United States and authorized to conduct business by the state in which it operates. A user who opens an Account must be eighteen (18) years of age or older. You may open an Account for a business or nonprofit organization only if it is legitimate and you have the authority to enter into this Agreement on its behalf. Your acceptance of this Agreement constitutes acceptance by the business or nonprofit organization. Each Account must be linked to a verified U.S. bank account.
In Summary,
In order to use GiveCorporation as a Merchant or P2P participant, you must register with accurate and complete information. You must be at least 18 years old and based in the US.
2. Purchasers (Customers, Donors, etc.)
Purchasers may register with GiveCorporation. Whether or not Purchasers or P2P intermediate recipients register, however, their use of the Service is governed by the terms of this Agreement. In particular, Section 9 of this Agreement applies to Purchasers paying by bank transfer.
The Merchant (You) and P2P originators are responsible for the actions of your Purchasers and subsequent P2P participants. Any fraudulent, criminal, or financially irresponsible behavior and activity conducted by Purchasers linked to your GiveCorporation Merchant Account or conducted by subsequent P2P participants on your GIveCorporation account is ultimately your responsibility. Any fines, legal action, and/or financial ramifications that occur due to your Purchaser's or P2P participant activity, the Merchant on record (you) will be held fully accountable.
The burden and financial responsibility of refunds, chargebacks, returns, bank fraud, and check fraud are solely upon the Merchant.
In Summary,
Purchasers and P2P recipients don't have to register with GiveCorporation, but they have to comply with this Agreement
GiveCorporation recommends that you conduct a thorough KYB/C (Know Your Business/Customer) as you will be held responsible for any activity. GiveCorporation is not responsible for ANY transactions and is required by law to cooperate with the relevant authorities when questionable activity occurs.
3. API Developer Relationship with GiveCorporation
GiveCorporation offers an application programming interface ("API") to retrieve information from or submit requests to GiveCorporation. Developers who use the GiveCorporation API, the applications that they develop, and the users that these applications serve, are subject to the terms of this Agreement.
GiveCorporation grants you a limited, worldwide, royalty-free, non-assignable, non-sublicenseable and non-exclusive license to use the API solely to develop applications to make use of GiveCorporation services. You may not use the API for any purpose not expressly permitted by this license. You may not copy (except for backup purposes, and with all titles, trademark, copyright, and other proprietary and restricted rights notices), modify, adapt, redistribute, decompile, reverse engineer, disassemble, or create derivative works of the API or any part of the API. The API may be licensed under an open source software license; use, reproduction and distribution of the API are governed by the terms of that open source software license. GiveCorporation owns all legal rights, title and interest in and to the API, including any Intellectual Property Rights that subsist in the API. “Intellectual Property Rights” means any and all rights under patent law, copyright law, trade secret law, trademark law, and any and all other proprietary rights. GiveCorporation reserves all rights not expressly granted to you.
As a developer, you must receive permission from and open GiveCorporation Accounts for individual Merchants. You may not use the GiveCorporation API to facilitate use of a GiveCorporation Account to process payments for goods and services provided by anyone other than the Merchant who owns the GiveCorporation Account. In some cases (such as where you violate this Agreement or cause Merchants who use your API to violate this Agreement), you may also be held liable. If your implementation does not flag "Virtual Terminal" transactions correctly, GiveCorporation may hold you liable for the difference between the "Fees" (defined in Section 5 below) actually charged to Merchants and the Fees that would have been charged if you had flagged "Virtual Terminal" transactions correctly. You may charge a fee in addition to GiveCorporation's processing fees for the value-add services that you provide ("App Fee"). Your App Fee will be sent to you, and the payment (net of GiveCorporation's fees and your App Fee) will be sent to the Merchant for whom you are facilitating the payment.
GiveCorporation will issue you an access token for each user of your API who creates a GiveCorporation Account. You agree that access tokens are the property of GiveCorporation, and that misuse of access tokens by you or your users could cause substantial loss and damage to GiveCorporation. If your API uses GiveCorporation's Tokenization API to facilitate payments for Merchants, the credit card tokens will be associated with the API or SDK application, not the individual Merchant. Consequently, as the developer of the API, you will be responsible for complying with the Payment Card Industry Data Security Standard ("PCI DSS") with respect to the primary account number and other protected information you collect from users of the API. You will implement appropriate measures to protect the security of the access tokens and credit card tokens, and you will notify GiveCorporation promptly if you suspect they have been misappropriated or misused.
In Summary,
Developers can use the GiveCorporation API to integrate their applications with the GiveCorporation Service, subject to important conditions.
4. Limitations on GiveCorporation's and Others' Responsibility
Purchasers and subsequent P2P participants may register with GiveCorporation. Whether or not Purchasers and subsequent P2P participants register, however, their use of the Service is governed by the terms of this Agreement. In particular, Section 9 of this Agreement applies to Purchasers paying by bank transfer.
Neither GiveCorporation nor any other third party makes any representations or guarantees regarding Merchants or Purchasers or subsequent P2P participants utilizing the Service. Use of our Service in no way represents any endorsement by GiveCorporation or any Network, of a user's existence, legitimacy, ability, policies, practices, or beliefs. GiveCorporation does not have control of, or liability for, goods or services that are paid for with the Service. Merchant acknowledges and agrees that receipt of Purchaser information via the Service does not indicate that the Purchaser's payment instrument has sufficient available funds, that a transaction will be authorized or processed, or that the transaction will not later result in a chargeback or reversal.
A charitable organization may use GiveCorporation to accept payments as a Merchant. Not all charitable organizations are tax-exempt, and not all contributions to charitable organizations are tax-deductible. Charitable organizations are responsible for correctly classifying themselves and their transactions, issuing any required reports and receipts, and making any required tax or other filings. Contributors are responsible for verifying the status of organizations to which they donate and reporting their donations correctly for tax and other purposes. GiveCorporation specifically disclaims any liability in this regard.
In Summary,
Neither GiveCorporation nor any other third party is responsible for the behavior of its users. It's up to you to decide whether you want to do business with a Merchant, Purchaser, subsequent P2P participants, or charitable organization using GiveCorporation.
5. Our Fees
GiveCorporation will pass through to Merchant all Payment Network, bank, NACHA, and other third-party fees applicable to Merchant’s activity. Transaction processing fees for the Service are charged to Merchants (and, where applicable, to P2P participants) as set forth in the applicable fee schedule and may vary based on market conditions, volume, method, and network rules. Fees may be updated from time to time in the fee schedule without requiring re-execution of this Agreement.
Exceptions Processing and Dispute Management (per item, subject to network/bank rules):
- Chargebacks. Up to $35 per chargeback or fraud transaction. No additional fee applies if the chargeback is reversed.
How the “up to $35” works:
- Program status. If a Merchant is placed in a Payment Network excessive chargeback/fraud program (i.e., remediation/monitoring status), Networks or banks may assess higher per-item amounts; these are passed through, up to the $35 cap.
- Not in program. If a Merchant is not in such a program, assessments are typically lower and vary by brand and case type.
- Outcome-based reductions. Fees may be reduced if the chargeback is reversed (won) or resolved via a chargeback refund.
- Brand/bank variability. Networks and banks update program criteria and assessments periodically; GiveCorporation passes through the actual amounts in effect at the time, up to the cap.
- Chargeback Refunds. Up to $35 per refund accepted by a Network or bank to resolve a dispute before it becomes a chargeback (brand/program-dependent).
- ACH returns. Up to $25 per returned entry (in addition to the returned amount).
- P2P returns. Up to $25 per return.
Program Thresholds & Additional Assessments
If Merchant meets or exceeds any Payment Network excessive chargeback/fraud program thresholds, additional program assessments or management fees imposed by the Network, bank, or Sponsor may apply and will be passed through to Merchant. Processing may be suspended or terminated as required by program rules or this Agreement.
Additional Fees (as applicable to account type, transaction method, or risk profile):
VISA Credit Fee, MasterCard Credit Fee, AMEX Fee, Discover Credit Fee, VISA Debit Fee, MasterCard Debit Fee, Discover Debit Fee, Network Fee, Gateway Connectivity, Security & Fraud Prevention, Concierge Fee, Settlement Fee, Normal Risk Category Fee, High Risk Category Fee, Restricted Category Fee, PCI Non-Compliance Fee, Chargeback Refund Fee, Chargeback Fee, Chargeback Reversal, Transfer Fee Tier 1, Transfer Fee Tier 2, Transfer Fee Tier 3.
These foregoing GiveCorporation fees and App Fees, if applicable, are netted against other funds due to Merchant or debited from the Merchant's or P2P initiator’s bank account or other payment instrument associated with the Merchant's Account. The Merchant agrees to pay the fees for the Service that are posted from time to time by GiveCorporation or by the Platform (the "Fees"). In general, Fees posted by GiveCorporation and the Platform are cumulative; however, in case of inconsistency, the Fees posted by the Platform apply.
Merchants may increase their prices to include the cost of the Fees and disclose these increases to their Purchasers as a "Service Fee". Merchants may only do this in compliance with the Operating Regulations.
Chargeback costs will be charged to the Merchant. On any chargeback or refund, any revenue or fee that the Provider earned for that transaction will be returned.
Subject to the terms of this Agreement, we and the Platform reserve the right to change our Fees. By continuing to use the Service, you consent to the change in Fees. To withdraw your consent, you must close your Account.
In Summary,
GiveCorporation charges fees to use our Service. We reserve the right to change our fees at any time.
6. E-Sign Disclosure and Consent Electronic Delivery
By accepting this Agreement, you agree and consent to receive electronically all communications, agreements, documents, notices and disclosures (collectively, "Communications") that we provide in connection with your GiveCorporation Account and your use of the Service. Communications include but are not limited to:
- agreements and policies, such as this Agreement and our Privacy Policy, including updates thereto;
- annual disclosures;
- transaction receipts or confirmations;
- communication in relation to delinquent accounts (which may also be by phone, and may be made by GiveCorporation or by anyone on its behalf, including a third party collection agent);
- Account statements and history; and
- federal and state tax statements.
We will provide these Communications to you by emailing them to you at the primary email address listed in your GiveCorporation Account registration, by emailing you a link or instructions how to access them on a website, or (if permitted by law) by posting them on the Website. Communications are considered received by you within 24 hours of the time they are emailed to you or posted to the Website. You further agree that your electronic signature has the same effect as your manual, physical signature.
Hardware and Software Requirements
In order to access and retain electronic Communications, you will need the following computer hardware and software:
- a computer with an Internet connection;
- Minimum recommended browser standards are Microsoft Internet Explorer version 9.0 and above (see http://www.microsoft.com/ie for current version), Mozilla Firefox current version (see http://www.mozilla.com for current version), Apple Safari current version (see http://www.apple.com/safari for current version), or Chrome current version (see http://www.google.com/chrome for current version). The browser must have cookies enabled.
- Adobe Acrobat Reader version 8.0 and above to open documents in PDF format;
- a valid email address (your primary email address registered with GiveCorporation); and
- sufficient storage space to save past Communications or an installed printer to print them.
By giving your consent, you are confirming that you have access to the necessary equipment and are able to receive, open, and print or download a copy of any Communications for your records. It is important for you to retain copies of Communications because they may not be accessible in your GiveCorporation Account at a later date.
How to Withdraw Your Consent
You may withdraw your consent to receive Communications electronically by contacting us through Customer Support, at (800) 913-0163 or help@givecorporation.com, or by writing to us at "GiveCorporation, Inc., 3200 E Camelback Rd., STE 275, Phoenix, AZ 85018”. If you withdraw your consent to receive Communications electronically, GiveCorporation may deny your registration for an Account, restrict or close your Account, or restrict services or charge you additional fees for paper copies.
After you consent to receive Communications electronically, you may withdraw your consent to receive IRS Form 1099-K electronically by contacting us as described above. You will continue to receive all your other Communications electronically, but we will send your Form 1099-Ks to you by U.S. mail.
Requesting Paper Copies of Electronic Communications
If, after you consent to receive Communications electronically, you would like a paper copy of a Communication we previously sent you, you may request a copy within 180 days of the date we provided the Communication to you by contacting us as described above. We will send your paper copy to you by U.S. mail. In order for us to send you paper copies, you must have a current street address on file in your GiveCorporation Account. You understand and agree that GiveCorporation may charge you an exception fee for each paper copy of a Communication. GiveCorporation will not charge a fee if you request a Form 1099-K in paper form.
Updating Your Contact Information
It is your responsibility to keep your primary email address up to date. You understand and agree that if GiveCorporation sends you an electronic Communication but you do not receive it because your primary email address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic Communications, GiveCorporation will be deemed to have provided the Communication to you. Please note that if you use a spam filter that blocks or re-routes emails from senders not listed in your email address book, you must add GiveCorporation to your email address book so that you will be able to receive the Communications we send to you.
You can update your primary email address or street address at any time by logging into your GiveCorporation Account, selecting "My Profile" from the dropdown menu that appears when you click the down arrow next to your name at the top right of the screen, and entering your new primary email address. If your email address becomes invalid such that electronic Communications sent to you by GiveCorporation are returned, GiveCorporation may close your account, and you will not be able to transact any activity using your GiveCorporation Account until we receive a valid, functioning primary email address from you.
In Summary,
GiveCorporation will communicate with you electronically, unless you opt out. Be sure to keep the email address in your GiveCorporation Account current.
7. Prohibited Business Activities
By registering with GiveCorporation as a Merchant or P2P participant, you confirm that you are not, and will not, engage in, offer, or accept payments in connection with any of the activities, items, or services listed below. Please contact merchants@givepayments.com if you have questions about whether these categories apply to you.
- 7273 Dating and Escort Services - CNP
- 7995 Betting (to include Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks)- CNP
- Any products, ingredients, distributors, etc. red flagged by LegitScript
- Any substance deemed to be illegal and/or brand damaging - Synthetics, Kratom, Kava Kava, 'Shrooms, Bath Salts, etc.
- Child pornography, beastiality, rape, non-consensual mutilation (by way of products, services, marketing material or
- CNP Adult Content Video
- Counterfeit Products of any kind
- Direct and Affiliate Get Rich Quick Schemes (to include within MLM)
- Direct sale of Marijuana (MMJ), medical or otherwise
- Fake Id's, Gov't Docs.
- Gambling
- Inhalants
- Jammers
- Mugshot removal
- Negative Option
You can't use GiveCorporation for anything illegal, inappropriate, or risky. Just be honest and responsible, comply with the laws that apply to you. Failure to do so will result in deactivation of account and notification of the proper authorities.
In addition, you may not use the Service for:
- Impersonating any person or entity or falsely claiming an affiliation with any person or entity;
- Collecting, or attempting to collect, personal information about users or third parties without their consent, or using such information except as necessary to use the Service;
- Defaming, harassing, abusing, threatening, or defrauding others;
- Posting, transmitting, or distributing content that is false, misleading, unlawful, obscene, indecent, lewd, pornographic, hateful, abusive, inflammatory, or that violates the rights of others (including rights of publicity or privacy);
- Damaging, disabling, overburdening, or impairing GiveCorporation, including without limitation, using the Service in an automated manner;
- Interfering with another user's enjoyment of the Service, by any means, including by uploading or otherwise disseminating viruses, adware, spyware, worms or other malicious code;
- Creating an Account that is linked to another Account that has engaged in any of the foregoing activities. GiveCorporation may use evidence other than your Account information to determine whether you control an Account in someone else's name, including but not limited to Internet Protocol addresses, common business names, phone numbers, and mailing addresses
In Summary,
If GiveCorporation determines that you have received funds resulting from fraud or a prohibited activity, those funds may be frozen, returned to the Purchaser, or seized. In addition, if we reasonably suspect that your Account has been used for an unauthorized, illegal, or criminal purpose, you give us express authorization to share information about you, your Account, your access to the GiveCorporation services, and any of your transactions with law enforcement.
8. GiveCorporation Purchaser & Merchant Responsibility
GiveCorporation provides hosting and data processing services for Merchants. GiveCorporation is a Payment Service Provider ("PSP"), not a bank, money transmitter, or Money Services Business ("MSB"), and we do not offer banking or MSB services as defined by the United States Department of Treasury. As a PSP, GiveCorporation collects, analyzes and relays information generated in connection with payments between Purchasers and Merchants, and P2P transfers. You authorize GiveCorporation to provide this information to the Bank in order for the Bank to facilitate payments from Purchasers to Merchants and P2P transfers through the Networks, or the ACH, as applicable. As a result, the Bank - and not GiveCorporation actually conducts the settlement of card transactions and ACH transactions to Merchants and P2P recipients. GiveCorporation does not at any point hold, own or control funds in connection with the Services, nor does GiveCorporation transmit money or monetary value. In connection with the Services, GiveCorporation does not actually or constructively receive, take possession of or hold any money or monetary value for transmission, and does not advertise, solicit or hold itself out as receiving money for transmission. The Bank is the party with sole responsibility for conducting the settlement of funds between Purchasers and Merchants and P2P participants. In order to act as a PSP, GiveCorporation must enter into agreements with the Networks, processors and the Bank. You are not a third-party beneficiary of these agreements. Each of the Networks is a third-party beneficiary of this Agreement and has beneficiary rights, but not obligations, and may enforce this Agreement against you. Some of these third parties may require a direct agreement with you. If you are required to enter into such an agreement and decline to do so, we may suspend or terminate your Account. You acknowledge that, if you receive payments from American Express exceeding the threshold specified by American Express, you will be converted to a direct card acceptance relationship with American Express and, upon conversion, you will be bound by the then-current American Express Card acceptance agreement and American Express will set the discount and other fees payable by you for American Express Card acceptance. You agree to be bound by the Merchant Services Agreement set forth in Exhibit A to this Agreement if it applies to you. The Merchant Services Agreement applies to you if, for example, you receive payments from any Network exceeding the threshold specified by that network. By agreement to this Agreement (by "click through" or otherwise), you also agree to the terms and conditions of the Merchant Services Agreement, which constitutes a legal binding contract between you, on the one hand, and the Sponsor and its designated Sponsor Bank, on the other hand, effective as of the date you receive the specified amount of payments from the Network. Furthermore, you must abide by the applicable Operating Regulations and ACH Rules. For example, where you accept payment cards on your website, you will display each card’s logo with equal size and prominence, and you shall not display a preference for, or discriminate against, one card brand over another. If you are using the GiveCorporation subscriptions feature, you agree that it is your responsibility to comply with applicable laws, including the Electronic Funds Transfer Act (Regulation E), including by capturing your customers’ agreement to be billed on a recurring basis. You may not resell any hardware provided to you by GiveCorporation or a third party for use with the Service.
GiveCorporation is not responsible for any fraudulent or criminal activity involving your merchant or P2P account. Should you and/or any of your verified admins (team members you have invited into your account), and/or purchasers (customers, donors, etc.) be found liable for ANY AND ALL activity that violates ANY AND ALL of the GiveCorporation Terms and/or the mismanagement of funds; GiveCorporation will notify all relevant parties (Banking entities, Card Issuers, IRS, Federal Government, Collection Agencies, Local Law Enforcement, GiveCorporation Customers, etc.) of your behavior, and GiveCorporation will seek full restitution and recommend maximum legal punishment. Processing fraud, bank fraud, and check fraud all have fines of up to $1,000,000 and up to 20 years in prison.
Notwithstanding GiveCorporation’s assistance in understanding the Operating Regulations, and ACH Rules, you expressly acknowledge and agree that you are assuming the risk of compliance with all provisions of the Operating Regulations, and ACH Rules, regardless of whether you have possession of those provisions. The Networks make excerpts of their respective Operating Regulations available on their websites (including usa.visa.com, www.mastercard.com, www.americanexpress.com and www.discover.com). Exhibit B to this Agreement sets forth certain specific requirements of the American Express Merchant Regulations, US. We can provide you with excerpted provisions of the ACH Rules upon your request.
In Summary,
GiveCorporation is a payment service provider, not a money services business. This means GiveCorporation never has any control or ownership over your money. We may require you to enter into a separate agreement with one or more of our partners. You're also required to abide by the rules of the payment card associations.
You will get in a lot of trouble if you violate the terms and services agreement. And GiveCorporation is not responsible for you or your customers' actions.
9. Your ACH Payment Authorization
If you are a Merchant, P2P participant or if you are a Purchaser paying by bank transfer, you authorize the Bank to initiate electronic ACH entries to each bank account that you set up on the Website and to initiate adjustments for any transactions credited or debited in error. You agree to be bound by the ACH Rules, and you agree that all ACH transactions that you initiate will comply with all applicable laws. Your authorization will remain in full force and effect until you notify us that you revoke it by contacting Customer Support at help@givecorporation.com or by closing your Account. You understand that GiveCorporation requires a reasonable time to act on your revocation, not to exceed five (5) business days. If you are a Merchant, you authorize the Bank to hold, receive, disburse and settle funds on your behalf. Your authorization permits the Bank to generate a paper draft or electronic funds transfer to process each payment transaction that you authorize. Subject to this Agreement, you also authorize the Bank to debit or credit any payment card or other payment method we accept that you link to your Account, to initiate adjustments for any transactions credited or debited in error, as well as for chargebacks, reversals, or claims in accordance with this Agreement and the Operating Regulations. If you are a Purchaser paying by credit card and your credit card account number changes or your credit card expiration date changes, we may acquire that information from our financial services partner and update your Account.
When you set up a bank account on the Website and input your online banking credentials for instant verification, you are granting GiveCorporation (acting on your behalf) the right, power and authority to access and transmit your personal and financial information (such as from third party banks) as reasonably necessary to provide the ACH authorization services.
In Summary,
By accepting the terms of this Agreement, you authorize us to provide payment instructions to the Bank, and for the Bank to process payments on your behalf.
10. Accepted Forms Of Payment
The Service supports most domestic credit, debit, prepaid or gift cards with a Visa, MasterCard, American Express or Discover logo. In addition, the Service supports most international cards with these logos. We may add or remove support for certain payment cards at any time without prior notice. We may elect only to process cards that receive an authorization from the applicable issuer. You agree to accept all of the cards issued by Networks that the Service supports in accordance with the terms of this Agreement. The Service also supports payments via ACH from U.S.-based Purchasers and P2P participants with a U.S. bank account to U.S.-based Merchants and P2P participants, if supported by the Platform. We may conduct verification checks on Purchasers and P2P participants to ensure account ownership and sufficient balance, and we may refuse to process payments from Purchasers and P2P participants at our discretion. The Service supports payments via Apple Pay to Merchants in the U.S., if supported by the Platform. The Apple Pay Web Merchant Terms and Conditions apply.
In Summary,
We support most U.S. credit cards and U.S. bank accounts.
11. Underwriting and Sharing Information
We may share some or all of the information about you and your transactions with our processor, the Networks, and our other partners (and their respective affiliates, agents, subcontractors, and employees), who may use this information to perform their obligations under their agreements with GiveCorporation, to operate and promote their respective networks, to perform analytics and create reports, to prevent fraud, and for any other lawful purpose. American Express and other Networks may use your name, address, and website address (URL) in any media form from time to time. At any time, GiveCorporation, its processor or its other partners may conclude that you will not be permitted to use GiveCorporation.
You agree that GiveCorporation is permitted to contact and share information about you and your Account with banks and other financial institutions. This includes sharing information (a) about your transactions for regulatory or compliance purposes, (b) for use in connection with the management and maintenance of the Service, (c) to create and update their customer records about you and to assist them in better serving you, and (d) to conduct GiveCorporation’s risk management process.
In Summary,
GiveCorporation may request and share information about you with our processor, banks and other financial institutions, and government agencies.
12. Transactions
Transactions are indicated as Pending, Complete, Failed or Canceled.
"Pending" indicates that a transaction is currently undergoing review by the Bank and may not be completed or settled, at the Bank's sole discretion. "Pending" may also indicate that the transaction is awaiting account confirmation or settlement from a third party.
"Completed" indicates that a transaction has cleared and the funds are available in the Merchant's or P2P initiator’s Account. If GiveCorporation determines that the transaction is related to a restricted or prohibited business or activity or that the transaction is the result of fraudulent activity, GiveCorporation may reverse or refund the transaction at any time.
"Canceled" indicates that a transaction has been stopped or reversed. This could be due to inaccurate or incomplete information about your Account, our inability to validate the legitimacy of a payment, Purchaser, or Merchant, or another proprietary reason. You may contact GiveCorporation Support for more information. Although payments are canceled, the removal of an authorization on a Purchaser credit card or a return of funds to a Purchaser or P2P initiator’s bank account may not be immediate, and GiveCorporation cannot guarantee availability within a specific timeframe.
"Failed" indicates that a transaction could not be processed due to inaccurate Account information, insufficient funds, or another transaction-related reason.
Upon the release of transaction information by GiveCorporation, a Purchaser or P2P initiator will be debited or charged by the Bank. The Merchant agrees that the Purchaser's obligation to the Merchant is treated as paid at the time of (i) the release of this transaction information when a transaction enters the "Completed" state; and (ii) the related initiation of processing by the Bank. After the initiation of processing by the Bank, Merchant agrees not to attempt to collect or otherwise seek payment from the Purchaser, because Merchant agrees Purchaser's obligation to the Merchant has been conclusively discharged. Merchant agrees that the Purchaser is a third-party beneficiary of the preceding two sentences. Transactions may stay in a "Pending" state before "Completed" if GiveCorporation is reviewing a transaction for risk purposes. Transactions in this state should not be treated as paid until they are "Completed".
Transactions may be disputed at any time up to 90 days from the date of transaction, regardless of state, by the Purchaser. Disputes resolved in favor of the Purchaser may result in reversal of the disputed transaction, regardless of state.
GiveCorporation reserves the right to limit or restrict transaction size or volume at any time. If you would like to increase your limits, please contact Customer Support. Upon receiving this request, GiveCorporation will conduct a review of your Account, and decide whether to lift or remove these limits. GiveCorporation will consider a variety of factors in making this decision and will make this determination at its sole discretion.
In Summary,
GiveCorporation payment transactions have various states. They can be reversed or canceled at any time due to fraud or chargebacks. GiveCorporation may impose transaction limits at any time.
13. Payouts and Withdrawals
Direct Deposit Account
To receive funds, you will be required to provide a standard bank account with a recognized, U.S.-based financial institution. To enable your bank account to receive funds disbursements you will be required to verify your bank account with a voided check and/or bank statement. GiveCorporation will validate the authenticity of the submitted documents with the issuing financial institution and/or use third-party service providers to verify bank account information.
Payout availability depends on several factors, such as holidays, volume, and the risks involved. When you start processing live payments from your customers with GiveCorporation, you won’t receive your first payout until a minimum, 7–14 days after receiving your first successful payment.
The first payout usually takes a little longer to establish the security factors regarding your account. Processing subsequent payouts then happens according to your desired money transfer scheduling. A merchant may initiate transfers from their available balance after maintaining active transaction processing for a minimum of thirty (30) consecutive days. Eligibility for transfers is further contingent upon the merchant maintaining an adequate reserve balance, as determined by their assigned risk classification and estimated monthly gross sales volume.
Changing Your Direct Deposit Account
To change your direct deposit account you must submit a new bank account request, following the same procedure as stated above.
Funds Disbursement
The Bank will disburse funds to the Merchant's bank upon the Merchants request ad-hoc settlement at any time by ACH transfer. The Merchant may be subject to any "Reserve" imposed under Section 14 below. If the Bank cannot transfer the funds to the Merchant's bank account (due to inaccurate or obsolete bank account information entered by the Merchant, or for any other reason), GiveCorporation may refund the funds to the Purchaser or Donor or escheat them pursuant to Section 23 below. Neither the Bank, GiveCorporation, nor the Purchaser will have any liability to Merchant for funds so refunded or escheated.
Settlements to a bank account may be limited or delayed based on your perceived risk and history with GiveCorporation. If you would like to request an increase to your settlement limit, please contact GiveCorporation Support support@givecorporation.com. Upon receiving this request, GiveCorporation will conduct a review of your account. GiveCorporation will consider a variety of factors in making this decision and will make this determination at its sole discretion.
Should GiveCorporation need to conduct an investigation or resolve any pending dispute related to your Account, the Bank may defer payout or restrict access to your funds for the entire time it takes us to do so. The Bank may also defer payout or restrict access to your funds as required by law or court order, or if otherwise requested by law enforcement or a governmental entity.
Furthermore, if GiveCorporation or the Bank suspects future chargebacks or disputes as a result of transactions to your Account, the Bank may defer payout and/or restrict access to your funds until GiveCorporation or the Bank reasonably believes, in their sole discretion, that the risk of receiving a chargeback or dispute has passed.
All settlements to Merchants are subject to review for risk and compliance purposes and can be delayed or postponed at GiveCorporation’s sole discretion.
In Summary,
GiveCorporation will send you your money as soon as possible, upon request, but a certain amount of your funds may be subject to an additional hold period depending on your perceived risk and transaction history. You can request that these limitations be reviewed at any time by contacting Customer Support.
14. Reserve
At any time and from time to time, the Bank may temporarily suspend or delay payments to you and/or designate an amount of funds that the Bank must maintain in your Account ("Reserve") to secure the performance of your payment obligations under this Agreement. We may require a Reserve for any reason, including high chargeback risk or indications of performance problems related to your use of the Service.
The Reserve will be in an amount as reasonably determined by us to cover anticipated chargebacks, returns, unshipped merchandise and/or unfulfilled services or credit risk based on your processing history or such amount designated by our processor. The reserve for higher risk merchants may also require a higher reserve. The Reserve may be raised, reduced or removed at any time by GiveCorporation, in its sole discretion, based on your payment history, a credit review, the amount of any arbitration award or court judgment against you in GiveCorporation’s favor, or otherwise as GiveCorporation or its processor or the Bank may determine or require. If you do not have sufficient funds in your Reserve, the Bank may fund the Reserve from any funding source associated with your Account, or from any other Account under your control or any funding source associated with such other Account, including but not limited to any funds (a) credited to your Account, (b) due to you under this Agreement, or (c) available in your bank account, or other payment instrument registered with us.
You grant us a security interest in and lien on any and all funds held in any Reserve, and also authorize us to make any withdrawals or debits from the Reserve, without prior notice to you, to collect amounts that you owe us under this Agreement, including without limitation for any reversals of deposits or transfers made to your Account. You will execute any additional documentation required for us to perfect our security interest in any funds in the Reserve. This security interest survives for as long as we hold funds in your Reserve; however, it does not apply to any funds for which the grant of a security interest would be prohibited by law. You irrevocably assign to us all rights and legal interests to any interest or other earnings that accrue or are attributable to your Reserve.
At no time, for any reason, is your GiveCorporation Merchant account balance allowed to be negative. Should your account be negative for greater than a 24 hour period, your ability to process, manage, and transfer funds may be suspended. An investigation may commence to determine whether bank fraud has been committed.
Merchants can transfer funds after 30 days of transaction activity if they maintain an adequate reserve based on their risk level and sales volume. If the reserve is insufficient, the transfer is cancelled, funds are reallocated to meet the reserve requirement, and the merchant can then transfer the remaining balance.
In Summary,
We may require a Reserve to ensure that you can cover chargebacks, returns, reversals, and other obligations under this Agreement.
A negative balance may be considered bank fraud. If your account goes into a negative balance please contact support@GiveCorporation.com immediately to seek resolution.
15. Accounts
You are not required to have a credit in your Account in order to use the Service. When you have a credit, your funds will be co-mingled and held by the Bank with other Merchants' funds in one or more pooled accounts at the Bank that are established in the Bank's name for the benefit of you and other users. The Bank has sole discretion over the establishment and maintenance of any pooled account. GiveCorporation has no ownership or control, and no right, title or interest in any account in which Merchant funds are held.
The Bank will hold any funds associated with your Account in an account separate from any account used for GiveCorporation’s corporate funds. GiveCorporation will not and cannot use your funds for our corporate purposes (including the granting of any security or similar interest), will not voluntarily make funds available to our creditors in the event of bankruptcy or for any other purpose, and will not knowingly permit our creditors to attach the funds. You will not receive interest or any other earnings on any funds that the Bank holds for you. As consideration for using the Service, you irrevocably assign to us or the Bank all rights and legal interests to any interest and/or other earnings or benefits that may accrue or are attributable to the Bank holding your funds in a pooled account.
If your Account is negative for an extended period of time (as defined by GiveCorporation in its sole discretion), the Bank may close your Account and we may pursue legal action or other collection efforts.
In Summary,
Funds held by the Bank on your behalf are protected prior to the Bank transferring the funds to your bank account. At no point does GiveCorporation own your funds.
16. Cardholder Data Security
"Cardholder Data" is information associated with a payment card, such as account number, expiration date, and CVV2. GiveCorporation is a validated PCI Level 1 Service Provider and so is qualified to handle Cardholder Data in connection with the Service. GiveCorporation will maintain all applicable PCI DSS requirements to the extent GiveCorporation possesses or otherwise stores, processes, or transmits cardholder data on your behalf, or to the extent GiveCorporation could impact the security of your cardholder data environment.
If you handle, transmit, or store any Cardholder Data in connection with your use of the GiveCorporation Service or the GiveCorporation API, you agree to comply at all times with the Payment Card Industry Data Security Standards ("PCI DSS"). Further, you agree to certify such compliance and provide documentation in accordance with Operating Regulations, or when asked by GiveCorporation to do so. You also agree that you will use only PCI compliant service providers in connection with the storage, processing, or transmission of Cardholder Data. You will remove Cardholder Data from your systems, and any other place where you store it, as soon as practicable and in no event more than 24 hours after you receive an authorization decision.
You are fully responsible for the security of data (including but not limited to Cardholder Data) on your website or otherwise in your possession or control. You agree to comply with all applicable laws, Operating Regulations, and rules in connection with your collection, security and dissemination of any personal, financial, or transaction information.
Unless you receive the express consent of your customer, you may not retain, track, monitor, store, disclose or otherwise use data (e.g. to send any marketing or promotional materials to Purchaser) except for the transaction for which it was given and any post-transaction activities in connection with such immediate transaction (e.g. chargeback).
In Summary,
In most cases, we take care of PCI Compliance for you. If, however, you handle or transmit Cardholder Data, you are required to be PCI compliant.
17. Taxes
You are responsible for determining any and all taxes assessed, incurred, or required to be collected, paid, or withheld, in connection with your use of the Service. You are solely responsible for collecting, withholding, reporting and remitting any taxes to the appropriate tax authority. GiveCorporation is not obligated to, and will not, determine whether taxes apply, or calculate, collect, report or remit any taxes to any tax authority arising from your use of the Service.
GiveCorporation or the Bank may have tax reporting responsibilities in connection with the Service. For example, GiveCorporation or the Bank will report to the Internal Revenue Service ("IRS") on Form 1099-K as required by law, your name, address, Tax Identification Number (such as Employment Identification Number or Social Security Number), the total dollar amount of the payments you receive in a calendar year, and the total dollar amount of the payments you receive for each month in a calendar year.
In Summary,
You are responsible for collecting and paying your taxes, not GiveCorporation.
18. Customer Service Provided by Merchants
You are solely responsible for all customer service issues relating to your goods or services, including pricing, order fulfillment, order cancellation by you or the customer, returns, refunds and adjustments, rebates, functionality and warranty, technical support and feedback concerning experiences with your personnel, policies or processes. In performing customer service, you will always present yourself as a separate entity from GiveCorporation. You will cooperate with GiveCorporation and your API application to assure that Purchasers have access to clear customer service information, including an active customer service email address and telephone number.
In Summary,
You are solely responsible for all customer service issues.
19. Refunds and Returns Provided by Merchants
You agree to process returns of, and provide refunds and adjustments for goods or services through your GiveCorporation Account in accordance with this Agreement and the Operating Regulations and ACH Rules. The Operating Regulations require that you will (a) maintain a fair return, cancellation or adjustment policy; (b) disclose your return or cancellation policy to Purchasers at the time of purchase, (c) not give cash refunds to a Purchaser in connection with a payment card sale, unless required by law, and (d) not accept cash or any other item of value for preparing a payment card sale refund. Your refund policies must be the same for all payment methods. If your Purchaser is dissatisfied with your refund policy, the Purchaser may chargeback the payment. You may not bill or collect from any Purchaser for any purchase or payment by means of a card unless the Purchaser has exercised chargeback, you have fully paid for the charge, and you otherwise have the right to do so.
In Summary,
You're responsible for disclosing your refund policy and providing refunds for goods or services purchased through GiveCorporation.
20. Merchant's Financial Responsibility & Liability for Chargebacks, Refunds, and Returns
The amount of a payment may be charged back to you if (a) it is disputed by a Purchaser, (b) it is reversed for any reason, (c) it was not authorized or we have any reason to believe that the transaction was not authorized, or (d) it is unlawful, suspicious, or in violation of the terms of this Agreement. You are responsible for all chargebacks, whether or not the chargeback complies with the Operating Regulations.
By law, your purchasers (Donors, Customers, etc.) have 180 days to request refunds and returns from your merchant account. Also, the banking policy states that your purchasers have 180 days to issue a chargeback. You are responsible for ensuring that you have monies available if your Purchaser requests a refund or return or issues a chargeback.
If you have withdrawn the monies from your GiveCorporation merchant account, GiveCorporation will attempt to recoup the funds from your connected commercial bank account. If the funds cannot be recouped within ten business days, you may be held liable for bank fraud.
In Summary,
You are liable for any chargebacks, refunds, and/or returns resulting in a negative balance.
Please keep a reserve in your GiveCorporation available balance in case your purchasers want it back. It's their legal right to ask for a refund. Having a negative balance may be viewed as bank fraud and instigate a criminal investigation.
21. How GiveCorporation Handles Chargebacks
You owe us and will immediately pay us the amount of any chargeback and any associated Fees, fines, or penalties assessed by the Bank, our processor or the Networks. If you do not have sufficient funds in your Account, we will have the remedies set forth in "Our Set-off and Collection Rights" below. If you have pending chargebacks, the Bank may delay payouts to you.
Further, if we reasonably believe that a chargeback is likely with respect to any transaction, the Bank may withhold the amount of the potential chargeback from payments otherwise due to you under this Agreement until such time that: (a) a chargeback is assessed due to a Purchaser's complaint, in which case the Bank will retain and refund the funds; (b) the period of time under applicable law or regulation by which the Purchaser may dispute that the transaction has expired; or (c) we determine that a chargeback on the transaction will not occur.
If we determine that you are incurring an excessive amount of Chargebacks, GiveCorporation or the Bank may establish controls or conditions governing your Account, including without limitation, by (a) assessing additional Fees, (b) creating a Reserve in an amount reasonably determined by us to cover anticipated chargebacks and related fees, (c) delaying payouts, and (d) terminating or suspending the Service or closing your Account.
You agree to assist us when requested, at your expense, to investigate any of your transactions processed through the Service. To that end, you permit us to share information about a chargeback with the Purchaser, the Purchaser's financial institution, and your financial institution in order to investigate and/or mediate a chargeback. We will request necessary information from you to contest the chargeback. If the chargeback is contested successfully, we will release the reserved funds to you. If a chargeback dispute is not resolved in your favor by the Networks or issuing bank or you choose not to contest the chargeback, we may recover the chargeback amount and any associated fees as described in this Agreement. You acknowledge that your failure to assist us in a timely manner when investigating a transaction, including providing necessary documentation within seven (7) days of our request, may result in an irreversible chargeback. We reserve the right, upon notice to you, to charge a fee for mediating and/or investigating chargeback disputes.
In Summary,
If you receive a chargeback, we'll debit your Account or bank account for the amount of the chargeback plus any applicable fees. We may also place a Reserve on your Account to fund potential future chargebacks associated with your Account.
22. Our Set-off and Collection Rights
To the extent permitted by law, the Bank may set off any obligation you owe us under this Agreement (including chargebacks) against any credit in your Account or against any amounts due to you. All Fees are deducted first from the transferred or collected funds and thereafter from your Account. If you do not have sufficient funds, the Bank may collect from any funding source associated with your Account, or from any other Account under your control, or from any funding source associated with such other Account, including but not limited to any funds (a) deposited by you, (b) due to you under this Agreement, or (c) available in your bank account, or other payment instrument registered with the Bank. Your failure to pay in full amounts that you owe us on demand will be a breach of this Agreement. You will be liable for our costs associated with collection in addition to the amount owed, including without limitation attorneys' fees and expenses, collection agency fees, and interest at the lesser of one- and-one-half percent (1-1/2%) per month or the highest rate permitted by law. In its discretion, GiveCorporation may make appropriate reports to credit reporting agencies and law enforcement authorities, and cooperate with them in any resulting investigation or prosecution. You hereby expressly agree that all communication in relation to delinquent accounts will be made by electronic mail or by phone, as provided by you to GiveCorporation. Such communication may be made by GiveCorporation or by anyone on its behalf, including but not limited to a third party collection agent.
In Summary,
If you owe us money, the Bank may deduct that money from your incoming payments or debit your bank account or credit card on file.
23. Dormant Accounts
If there is no activity in your Account (such as a login or disbursement) for the period of time set forth in the applicable unclaimed property laws, and you have a balance, we may notify you by sending an email to your registered email address. We may also notify you by U.S. mail. We will give you the option of keeping your Account open, withdrawing the funds, or requesting a check. If you do not respond to our notice within the time period specified in the notice, we may close your Account and escheat your funds (less a processing fee) in accordance with applicable law.
In Summary,
If there is no activity in your GiveCorporation Account for a long time, we will notify you of your options.
24. Receipts and Account Reconciliation
When you receive a payment, we will update your Account and provide a transaction confirmation on our Website. This confirmation will serve as your receipt. Summaries of your Account activity are available on our Website. You should make archival copies of your GiveCorporation Account data regularly. Except as required by law, you are solely responsible for (a) compiling and retaining permanent records of all transactions and other data, and (b) reconciling all transaction information that is associated with your GiveCorporation Account. If you believe that there is an error or unauthorized transaction activity associated with your GiveCorporation Account, please contact Customer Support immediately.
If you make a subscription payment, you will receive an email confirmation with a link that enables you to terminate future payments, if you wish. Alternatively, if you have an Account, you may log in at any time to terminate subscription payments.
We will attempt to correct processing errors that we discover by instructing the Bank to debit or credit your Account. GiveCorporation will only correct transactions that are processed incorrectly if and when you notify us of such an error in a timely fashion.
In Summary,
You can see your full transaction history by logging into GiveCorporation at any time. If you notice an error, you must notify us within 30 days, or you waive your right to have that error rectified.
25. Privacy
Your privacy is very important to us. By accepting this Agreement, you confirm that you have read, understood and accepted our Privacy Policy.
In Summary,
By accepting this Agreement, you agree to GiveCorporation's Privacy Policy.
26. Security
We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. You acknowledge that you provide your personal information at your own risk. If you discover a security-related issue, you agree to inform us of the issue immediately by contacting the GiveCorporation Security Team at security@givecorporation.com . You also agree not to disclose the issue until GiveCorporation has addressed it.
In Summary,
We take great measures to protect your information. However, that's not always possible. You acknowledge that you provide personal information at your own risk.
27. Termination
If your GiveCorporation Account is terminated for any reason or no reason, you agree: (a) to continue to be bound by this Agreement, (b) to immediately stop using the Service and to remove all card logos from your website and wherever else they are displayed, (c) that the license provided under this Agreement shall end, (d) that we reserve the right (but have no obligation) to delete all of your information and Account data stored on our servers, and (e) that GiveCorporationshall not be liable to you or any third party for termination of access to the Service, deletion of your information or Account data, or export of your information or Account data.
In Summary,
You should understand the consequences of termination of your GiveCorporation Account.
28. Your Right to Terminate
You may terminate this Agreement by closing your GiveCorporation Account at any time. When you close your GiveCorporation Account, any pending transactions will be canceled. Any funds that the Bank holding in custody for you at the time of closure, less any applicable Fees, will be paid out to you according to your payout schedule, assuming all payout-related authentication requirements have been fulfilled (for example, you may not close your GiveCorporation Account as a means of evading your payout schedule). If an investigation is pending at the time you close your GiveCorporation Account, the Bank may hold your funds as described herein. If you are later determined to be entitled to some or all of the funds in dispute, the Bank will release those funds to you.
In Summary,
If you close your GiveCorporation Account, the Bank will send you your money, but it may be subject to limitations or hold periods to ensure that you can fulfill your obligations.
29. Our Right to Terminate
We may terminate this Agreement and close your GiveCorporation Account for any reason or no reason at any time upon notice to you. We may also suspend the Service and instruct the Bank to suspend access to your GiveCorporation Account (including the funds in your GiveCorporation Account) if you (a) have violated the terms of the GiveCorporation's policies or this Agreement, (b) pose an unacceptable credit or fraud risk to us, or (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct.
In addition to the above, we reserve the right to terminate your account and withhold all funds if you do not respond within 30 days to any GiveCorporation request for information regarding any of the types of requests listed below and/or any other request for information in regards to potential financial risk, security breach or otherwise to GiveCorporation and/or any of GiveCorporation's affiliated partners.
- KYC (Know Your Customer)
- KYB (Know Your Business)
- Underwriting
- Risk
- Compliance
- Identity
- Security
- Fraud
- AML (Anti-Money Laundering)
- OFAC list
- Business/Legal Entity
- Owner/Principal Information
- Bank Account
- IRS/Taxes
- Terms
In Summary,
We may terminate this Agreement and close your Account for any reason or no reason at any time, but we'll always keep you informed. If you do not respond to a GiveCorporation request within 30 days we may terminate your account and withhold all funds.
30. Effect of Termination
We will not be liable to you for compensation, reimbursement, or damages in connection with any termination or suspension of the Service. Any termination of this Agreement does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us as provided in this Agreement.
In Summary,
Termination of this Agreement does not relieve you of any obligations to pay any amounts that you owe.
31. Your License
GiveCorporation grants you a personal, limited, non-exclusive, revocable, non-transferable license, without the right to sublicense, to electronically access and use the Service solely to accept and receive payments and to manage the funds you so receive. You will be entitled to download updates to the Service, subject to any additional terms made known to you at that time, when GiveCorporation makes these updates available.
You may not, nor may you permit any third party to, do any of the following: (i) access or monitor any material or information on any GiveCorporation system using any manual process or robot, spider, scraper, or other automated means unless you have separately executed a written agreement with GiveCorporation referencing this section that expressly grants you an exception to this prohibition; (ii) copy, reproduce, alter, modify, create derivative works, publicly display, republish, upload, post, transmit, resell or distribute in any way material or information from GiveCorporation; (iii) permit any third party to use and benefit from the Service via a rental, lease, timesharing, service bureau or other arrangement; (iv) transfer any rights granted to you under this Agreement; (v) violate the restrictions in any robot exclusion headers on the Service, work around, bypass, or circumvent any of the technical limitations of the Service, use any tool to enable features or functionalities that are otherwise disabled in the Service, or decompile, disassemble or otherwise reverse engineer the Service, except to the extent that such restriction is expressly prohibited by law; (vi) perform or attempt to perform any actions that would interfere with the proper working of the Service, prevent access to or use of the Service by our other users, or impose an unreasonable or disproportionately large load on our infrastructure; or (vii) otherwise use the Service except as expressly allowed under this section. You may not use the Service on a mobile device that is "jail broken" or otherwise modified contrary to the manufacturer's software or hardware guidelines. Your use of the Service may be subject to the terms of your agreements with your mobile device manufacturer and your carrier.
In Summary,
GiveCorporation grants you a license to electronically access and use the Service solely to accept and receive payments and to manage the funds you receive. We want you to enjoy this Service, but there are a few things you can't do or ask others to do.
32. GiveCorporation's Intellectual Property Rights
The Service is licensed and not sold. GiveCorporation reserves all rights not expressly granted to you in this Agreement. The Service is protected by copyright, trade secret and other intellectual property laws. GiveCorporation owns the title, copyright and other worldwide intellectual property rights in the Service and all copies of the Service. This Agreement does not grant you any rights to GiveCorporation's trademarks or service marks, nor may you remove, obscure, or alter any of GiveCorporation's trademarks or service marks included in the Service.
You may choose to, or we may invite you to, submit comments or ideas about the Service, including without limitation about how to improve the Service or our products ("Feedback"). By submitting Feedback, you agree that your disclosure is gratuitous, unsolicited and without restriction and will not place GiveCorporation under any fiduciary or other obligation, and that we are free to use the Feedback without any additional compensation to you, and/or to disclose the Feedback on a non-confidential basis or otherwise to anyone. You further acknowledge that, by acceptance of your submission, GiveCorporation does not waive any rights to use similar or related ideas previously known to GiveCorporation, or developed by its employees, or obtained from sources other than you.
In Summary,
GiveCorporation owns all intellectual property rights in the Service, including any comments or ideas submitted by you.
33. Indemnity
You will indemnify, defend and hold us and our processors and partners harmless (and our and their respective employees, directors, agents, affiliates and representatives) from and against any and all claims, costs, losses, damages, judgments, tax assessments, penalties, interest, and expenses (including without limitation reasonable attorneys' fees) arising out of any claim, action, audit, investigation, inquiry, or other proceeding instituted by a third party person or entity that arises out of or relates to: (a) any actual or alleged breach of your representations, warranties, or obligations set forth in this Agreement, including without limitation any violation of our policies or the Operating Regulations; (b) your wrongful or improper use of the Service; (c) any transaction submitted by you through the Service (including without limitation the accuracy of any product information that you provide or any claim or dispute arising out of products or services offered or sold by you); (d) your violation of any third-party right, including without limitation any right of privacy, publicity rights or intellectual property rights; (e) your violation of any law, rule or regulation of the United States or any other country; (f) any other party's access and/or use of the Service with your unique username, password or other appropriate security code.
P2P Indemnity
If you are a merchant using Give’s P2P services:
You agree to indemnify and hold Give harmless from losses, fines, penalties, or assessments arising from excessive chargebacks, fraudulent activity, or failure to comply with applicable card network rules, banking regulations, or legal requirements.
You further agree to reimburse Give for any amounts imposed on Give by card networks, payment processors, or regulatory authorities as a result of your activities.
In Summary,
You agree to pay if your actions cause someone to make a claim against us.
34. Representations and Warranties
You represent and warrant to us that: (a) you are eligible to register and use the Service and have the right, power, and ability to enter into and perform under this Agreement; (b) the name identified by you when you registered is your name or business name under which you sell goods and services; (c) any sales transaction submitted by you will represent a bona fide sale by you; (d) any sales transactions submitted by you will accurately describe the goods and/or services sold and delivered to a purchaser; (e) you will fulfill all of your obligations to each Purchaser for which you submit a transaction and will resolve any consumer dispute or complaint directly with the Purchaser; (f) you and all transactions initiated by you will comply with all federal, state, and local laws, rules, and regulations applicable to your business, including any applicable tax laws and regulations; (g) except in the ordinary course of business, no transaction submitted by you through the Service will represent a sale to any principal, partner, proprietor, or owner of your entity; (h) you will not use the Service, directly or indirectly, for any fraudulent undertaking or in any manner so as to interfere with the use of the Service; (i) your use of the Service will be in compliance with this Agreement.
In Summary,
You promise us that the information you provide is accurate and that you won't misuse the Service.
35. Disclaimer of Warranties by GiveCorporation
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, P2P TRANSFERS, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM GIVECORPORATION OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED HEREIN. WITHOUT LIMITING THE FOREGOING, GIVECORPORATION, ITS PROCESSORS, ITS PROVIDERS, ITS LICENSORS AND THE BANK (AND THEIR RESPECTIVE SUBSIDIARIES, AFFILIATES, AGENTS, DIRECTORS, AND EMPLOYEES) DO NOT WARRANT THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICE WILL MEET YOUR REQUIREMENTS; THAT THE SERVICE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
GIVECORPORATION DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SERVICE OR ANY HYPERLINKED WEBSITE OR SERVICE, OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND GIVECORPORATION WILL NOT BE A PARTY TO OR IN ANY WAY MONITOR ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES.
ALL THIRD PARTY HARDWARE AND OTHER PRODUCTS INCLUDED OR SOLD WITH THE SERVICE ARE PROVIDED SOLELY ACCORDING TO THE WARRANTY AND OTHER TERMS SPECIFIED BY THE MANUFACTURER, WHO IS SOLELY RESPONSIBLE FOR SERVICE AND SUPPORT FOR ITS PRODUCT. FOR SERVICE, SUPPORT, OR WARRANTY ASSISTANCE, YOU SHOULD CONTACT THE MANUFACTURER OR DISTRIBUTOR DIRECTLY. GIVECORPORATION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH THIRD PARTY PRODUCTS, AND EXPRESSLY DISCLAIMS ANY WARRANTY OR CONDITION OF MERCHANTABILITY, NON-INFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE.
In Summary,
You agree to use the Service at your own risk.
36. Limitation of Liabilities and Damages
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GIVECORPORATION, ITS PROCESSORS, SUPPLIERS, LICENSORS, NETWORKS, OR THE BANK (OR THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS AND EMPLOYEES) BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, INABILITY TO USE, OR UNAVAILABILITY OF THE SERVICE. UNDER NO CIRCUMSTANCES WILL GIVECORPORATION BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR GIVECORPORATION ACCOUNT OR THE INFORMATION CONTAINED THEREIN. IN NO EVENT WILL GIVECORPORATION BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, OR COVER DAMAGES ARISING OUT OF YOUR USE OF OR INABILITY TO USE THIRD PARTY PRODUCTS OR ANY AMOUNT IN EXCESS OF THE AMOUNT PAID BY YOU FOR THE PRODUCT THAT GIVES RISE TO ANY CLAIM.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, GIVECORPORATION, ITS PROCESSORS, THE NETWORKS, AND THE BANK (AND THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, AND EMPLOYEES) ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICE; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE, OR ANY DELAY IN PERFORMING OUR OBLIGATIONS UNDER THIS AGREEMENT, REGARDLESS OF WHETHER THE FAILURE OR DELAY IS CAUSED BY AN EVENT OR CONDITION BEYOND OUR CONTROL; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY; (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICE; AND/OR (VII) USER CONTENT OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY. IN NO EVENT SHALL GIVECORPORATION, ITS PROCESSORS, AGENTS, SUPPLIERS, LICENSORS, NETWORKS, OR THE BANK (OR THEIR RESPECTIVE AFFILIATES, AGENTS, DIRECTORS, AND EMPLOYEES) BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT OF FEES EARNED BY US IN CONNECTION WITH YOUR USE OF THE SERVICE DURING THE THREE (3) MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY.
THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF GIVECORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
THE SERVICE IS CONTROLLED AND OPERATED FROM FACILITIES IN THE UNITED STATES. GIVECORPORATION MAKES NO REPRESENTATIONS THAT THE SERVICE IS APPROPRIATE OR AVAILABLE FOR USE IN OTHER LOCATIONS. THOSE WHO ACCESS OR USE THE SERVICE FROM OTHER JURISDICTIONS DO SO AT THEIR OWN VOLITION AND ARE ENTIRELY RESPONSIBLE FOR COMPLIANCE WITH ALL APPLICABLE UNITED STATES AND LOCAL LAWS AND REGULATIONS, INCLUDING BUT NOT LIMITED TO EXPORT AND IMPORT REGULATIONS. YOU MAY NOT USE THE SERVICE IF YOU ARE A RESIDENT OF A COUNTRY EMBARGOED BY THE UNITED STATES, OR ARE A FOREIGN PERSON OR ENTITY BLOCKED OR DENIED BY THE UNITED STATES GOVERNMENT. UNLESS OTHERWISE EXPLICITLY STATED, ALL MATERIALS FOUND ON THE SERVICE ARE SOLELY DIRECTED TO INDIVIDUALS, COMPANIES, OR OTHER ENTITIES LOCATED IN THE UNITED STATES.
In Summary,
There are limitations to our liability. This section is written in all caps for a reason. Read it thoroughly.
37. Disputes
If a dispute of any kind arises, we want to understand and address your concerns quickly and to your satisfaction. Please contact GiveCorporation Support with any dispute. If we cannot resolve your concerns, we agree to an informal and inexpensive dispute resolution process requiring individual arbitration.
In Summary,
If a dispute of any kind arises, we do our best to address your concerns quickly. If we cannot resolve your issue, we agree to binding individual arbitration.
38. Binding Individual Arbitration
You and GiveCorporation agree to arbitrate all "Disputes," defined as any claim, controversy or dispute (whether involving contract, tort, equitable, statutory or any other legal theory) between you and GiveCorporation, including but not limited to any claims relating in any way to this Agreement (including its breach, termination and interpretation), any other aspect of our relationship, GiveCorporation advertising, and any use of GiveCorporation software or services. "Disputes" also include any claims that arose before this Agreement and that may arise after termination of this Agreement. Notwithstanding the foregoing, you or GiveCorporation may choose to pursue a claim in court and not by arbitration if you fail to timely pay amounts due. GiveCorporation may assign your account for collection, and the collection agency may pursue in any court of competent jurisdiction any claim that is strictly limited to the collection of past due amounts and any interest or cost of collection permitted by law or this Agreement.
In the event that you or GiveCorporation are not able to resolve a Dispute with American Express, or a claim against GiveCorporation or any other entity that American Express has a right to join, Exhibit C will apply. Arbitration is more informal than a lawsuit in court and seeks to resolve disputes more quickly. Instead of a judge or a jury, the case will be decided by a neutral arbitrator who has the power to award the same damages and relief that a court can. ANY ARBITRATION UNDER THIS AGREEMENT WILL BE ONLY BE ON A INDIVIDUAL BASIS; CLASS ARBITRATIONS, CLASS ACTIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED, AND YOU ARE WAIVING YOUR RIGHTS TO HAVE YOUR CASE DECIDED BY A JURY AND TO PARTICIPATE IN A CLASS ACTION AGAINST GIVECORPORATION. If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced (but in no case shall there be a class arbitration). All Disputes shall be resolved finally and exclusively by binding individual arbitration with a single arbitrator administered by the American Arbitration Association (www.adr.org) ("AAA") according to this provision and the applicable arbitration rules. A form for initiating arbitration proceedings is available on the AAA's website at www.adr.org. Consumer claimants (individuals whose transaction is intended for personal, family, or household use) may elect to pursue their claims in their local small- claims court rather than through arbitration. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, fully applies. If you are a consumer bringing a claim relating to personal, household, or family use, any arbitration hearing will occur within the county or parish where you reside or at another mutually agreed location. Otherwise, any arbitration hearing will occur in Maricopa County, Arizona. You or GiveCorporation may elect to have the arbitration conducted by telephone or based solely on written submissions, which election shall be binding on you and GiveCorporation subject to the arbitrator's discretion to require an in-person hearing, if the circumstances warrant. Attendance at an in-person hearing may be made by telephone by you or by GiveCorporation, unless the arbitrator requires otherwise. The arbitrator's award shall be binding on the parties and may be entered as a judgment in any court of competent jurisdiction. Payment of all filing, administration, and arbitrator fees will be governed by the AAA's rules. GiveCorporation will reimburse costs for claims totaling less than $75,000 unless the arbitrator determines the claims are frivolous. Likewise, GiveCorporation will not seek its attorneys' fees or costs in arbitration unless the arbitrator determines your claims or defenses are frivolous. In the event the arbitrator determines the claims you assert in the arbitration are frivolous, you agree to reimburse GiveCorporation for all fees associated with the arbitration paid by GiveCorporation on your behalf that you otherwise would be obligated to pay under the AAA's rules. For purposes of this arbitration provision, references to you and GiveCorporation also include respective subsidiaries, affiliates, agents, employees, predecessors, successors and assigns as well as authorized users or beneficiaries of the Service. Subject to and without waiver of the arbitration provisions above, you agree that any judicial proceedings (other than small claims actions in consumer cases) will be brought in and you hereby consent to the exclusive jurisdiction and venue in the state courts in the County of Maricopa, Arizona, or federal court for the District of Arizona.
In Summary,
You and GiveCorporation agree to arbitrate all Disputes rather than resolve them in court.
39. Governing Law
This Agreement and any Dispute will be governed by Arizona law and/or applicable federal law (including the Federal Arbitration Act) as applied to agreements entered into and to be performed entirely within Arizona, without regard to its choice of law or conflicts of law principles that would require application of law of a different jurisdiction.
In Summary,
This Agreement and any Dispute will be governed by Arizona law and/or applicable federal law.
40. Limitation on Time to Initiate a Dispute
Unless otherwise required by law, an action or proceeding by you relating to any Dispute must commence within one year after the cause of action accrues.
In Summary,
You've got a full year to commence a dispute.
41. Assignment
This Agreement, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by GiveCorporation without restriction.
In Summary,
This Agreement may only be transferred by GiveCorporation, not you.
42. Third Party Services and Links to Other Websites
You may be offered services, products and promotions provided by third parties and not by GiveCorporation. If you decide to use these third party services, you will be responsible for reviewing and understanding the terms and conditions associated with them. You agree that GiveCorporation is not responsible for the performance of these services. The Website may contain links to third party websites. The inclusion of any website link does not imply an approval, endorsement, or recommendation by GiveCorporation. You agree that you access any such website at your own risk, and that the site is not governed by the terms and conditions contained in this Agreement. GiveCorporation expressly disclaims any liability for these websites. Please remember that when you use a link to go from our Website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Website, is subject to that website's own rules and policies.
In Summary,
You agree that GiveCorporation is not responsible for services or websites provided by others.
43. Amendment of Agreement
We have the right to change or add to the terms of this Agreement at any time, and to change, delete, discontinue, or impose conditions on any feature or aspect of the software or Service with notice that we in our sole discretion deem to be reasonable in the circumstances, including notice on our Website or any other website maintained or owned by us and identified to you. Any use of our software or Service after our publication of any such changes shall constitute your acceptance of this Agreement as modified. For the purposes of this Section 43, a written instrument shall mean a document that includes the updated terms and is signed by both parties. Electronic communications such as email or website notices alone shall not constitute a valid amendment; however, we will send a formal notification of any changes along with a request to review and sign the revised Agreement.
In Summary,
GiveCorporation has the right to change this Agreement or the Service at any time.[b]
44. Other Provisions
Except as expressly provided in this Agreement, these terms are a complete statement of the agreement between you and GiveCorporation, and they describe the entire liability of GiveCorporation and its vendors and suppliers (including processors) and your exclusive remedy with respect to your access and use of the Service. In the event of a conflict between this Agreement and any other GiveCorporation agreement or policy, this Agreement shall prevail on the subject matter of this Agreement. If any provision of this Agreement is invalid or unenforceable under applicable law, then it shall be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect. Headings and summaries are included for convenience only, and shall not be considered in interpreting this Agreement. The Agreement does not limit any rights that GiveCorporation may have under trade secret, copyright, patent or other laws. GiveCorporation’s failure to assert any right or provision under this Agreement shall not constitute a waiver of such right or provision. No waiver of any term of this Agreement shall be deemed a further or continuing waiver of such term or any other term.
In Summary,
This Agreement is a complete statement of the agreement between you and GiveCorporation.
45. Survival
Any provision that is reasonably necessary to accomplish or enforce the purpose of this Agreement shall survive and remain in effect in accordance with its terms upon the termination of this Agreement.
In Summary,
Upon termination of this Agreement, certain sections of it will remain in effect.
46. Merchant Processing Responsibility
When applying for a merchant account, you are assuming the risk and responsibility of managing the funds you receive from processing credit cards, debit cards, checks, P2P. cryptocurrency and any other financial transaction, as well as maintaining a reasonable reserve to cover the possibilities of chargebacks, refunds, and/or returns. Government agencies deem handling funds a privilege and will not hesitate to prosecute you should you or your purchasers commit fraudulent activity.
GiveCorporation is a technology provider; you are the Merchant on record and ultimately responsible for any activity involving your merchant account. Abuse of your account could have lifetime ramifications.
To protect the organizations and businesses that rely on GiveCorporation, any violations of these terms and services will be prosecuted to the fullest extent of the law.
In Summary,
You agree to follow all policies laid before you in these Terms and Services. You are agreeing that violating any terms will result in actionable punishments.
47. Beneficial Ownership Attestation
By approving this application as the individual who is opening an account on behalf of a business/organization I hereby attest the ownership and controlling information provided is complete and accurate to the best of my knowledge. The authorized individual(s) or the business/organization agrees to notify GiveCorporation of any changes to the information.
48. PCI Compliance
By checking the checkbox, you confirm that your business adheres to the Payment Card Industry Data Security Standard (PCI DSS) requirements and is PCI compliant. If you are unsure, complete the Self-Assessment Questionnaire A and Attestation of Compliance at https://listings.pcisecuritystandards.org/documents/SAQ_A_v3.pdf to ensure your business meets the PCI DSS standards.
49. Contacting GiveCorporation
If you have questions or concerns regarding this agreement, you may email us at legal@givecorporation.com.
You can also write to us at:
GiveCorporation
3200 E Camelback Rd
Phoenix, AZ 85018
50. Merchant Attestation
By signing this Agreement, you are attesting that your business follows and strictly adheres to all applicable Federal, State, and Local laws that govern your business, as well as any associated Card Brand Rule or Regulation.
In addition to standard merchant account documentation, a copy of all licenses, certifications, etc. related to your business activity may be requested as a condition of approval.
Exhibit A: Merchant Agreement
This Merchant Services Agreement for Sub-Merchants ("Merchant Agreement") is made among Sponsors, their designated Sponsor Banks (collectively "Acquirer") and the "User" as defined in, and in connection with, the Terms of Service between GiveCorporation, Inc. and the User (herein referred to as "Sub-merchant"). Capitalized terms not otherwise defined herein have the respective meanings given them in the GiveCorporation Terms of Service. Acquirer will provide Sub- merchant with certain payment and peer to peer processing (the "Services") in accordance with the terms of this Merchant Agreement. In consideration of Sub-merchant's receipt of credit or debit card funded payments, and participation in programs affiliated with Visa, MasterCard, Discover, and certain similar entities (collectively, "Associations"), Sub-merchant is required to comply with the Operating Regulations as they pertain to applicable credit and debit card payments. In addition, if Sub-merchant meets certain requirements under the Operation Regulations or an Association or the Operating Regulations otherwise required, Sub-merchant may be required to enter into a direct relationship with an entity that is a member of the Associations. By agreeing to the GiveCorporation Terms of Service to which this Merchant Agreement is an exhibit (by "click through" agreement or otherwise), Sub-merchant has fulfilled this requirement, if and when applicable. However, Acquirer understands that Sub-merchant may have contracted with GiveCorporation to obtain certain processing services and that GiveCorporation may have agreed to be responsible to Sub-merchant for all or part of Sub-merchant's obligations contained herein. NOW, THEREFORE, in consideration of the foregoing recitals and of the mutual promises contained herein, the parties agree as follows:
1. Certain Sub-merchant Responsibilities. Sub-merchant agrees to comply, and to cause third parties acting as Sub- merchant's agent ("Agents") to comply, with the Associations' and other payment networks' by-laws, operating regulations and/or all other rules, policies and procedures, including but not limited to the Payment Card Industry Data Security Standard, the VISA Cardholder Information Security Program, the MasterCard Site Data Protection Program, and any other program or requirement that may be published and/or mandated by the Associations or payment networks (collectively, "Operating Regulations"). Sub-merchant may review the VISA, MasterCard, and Discover websites for a copy of the Visa, MasterCard and Discover regulations. The websites are: https://usa.visa.com/support/consumer/visa- rules.html; and http://www.mastercard.com/us/merchant/ and https://www.discovernetwork.com/merchants/. Without limiting the foregoing, Sub-merchant agrees that it will fully comply with any and all anti-money laundering laws and regulations, including but not limited to the Bank Secrecy Act, the US Treasury's Office of Foreign Assets Control (OFAC) and the Federal Trade Commission. For purposes of this section, Agents include, but are not limited to, Sub- merchant's software providers and/or equipment providers. If so indicated in the GiveCorporation Terms of Service, Sub- merchant may be a limited-acceptance merchant, which means that Sub-merchant has elected to accept only certain Visa and MasterCard card types (i.e., consumer credit, consumer debit, and commercial cards) and must display appropriate signage to indicate the same. Acquirer has no obligation other than those expressly provided under the Operating Regulations and applicable law as they may relate to limited acceptance. Sub- merchant, and not Acquirer, will be solely responsible for the implementation of its decision for limited acceptance, including but not limited to policing the card type(s) accepted at the point of sale.
Sub-merchant shall only complete sales transactions produced as the direct result of bona fide sales made by Sub-merchant to cardholders, and is expressly prohibited from presenting sales transactions which are produced as a result of sales made by any person or entity other than Sub-merchant, or for any purposes related to any illegal or prohibited activity, including but not limited to money- laundering or financing of terrorist activities.
Sub-merchant may set a minimum transaction amount to accept a card that provides access to a credit account, under the following conditions: i) the minimum transaction amount does not differentiate between card issuers; ii) the minimum transaction amount does not differentiate between MasterCard, Visa, or any other acceptance brand; and iii) the minimum transaction amount does not exceed ten dollars (or any higher amount established by the Federal Reserve). Sub-merchant may set a maximum transaction amount to accept a card that provides access to a credit account, under the following conditions: Sub- merchant is a i) department, agency or instrumentality of the U.S. government; ii) corporation owned or controlled by the U.S. government; or iii) Sub-merchant whose primary business is reflected by one of the following MCCs: 8220, 8244, 8249 - Schools, Trade or Vocational; and the maximum transaction amount does not differentiate between MasterCard, Visa, or any other acceptance brand.
2. Sub-merchant Prohibitions. Sub-merchant must not i) require a cardholder to complete a postcard or similar device that includes the cardholder's account number, carcharged expiration date, signature, or any other card account data in plain view when mailed, ii) add any tax to transactions, unless applicable law expressly requires that a Sub-merchant impose a tax (any tax amount, if allowed, must be included in the transaction amount and not collected separately), iii) request or use an account number for any purpose other than as payment for its goods or services, iv) disburse funds in the form of travelers checks if the sole purpose is to allow the cardholder to make a cash purchase of goods or services from Sub-merchant, v) disburse funds in the form of cash unless Sub-merchant is dispensing funds in the form of travelers checks, TravelMoney cards, or foreign currency (in such case, the transaction amount is limited to the value of the travelers checks, TravelMoney cards, or foreign currency, plus any commission or fee charged by the Sub-merchant), or Sub-merchant is participating in a cash back service, vi) submit any transaction receipt for a transaction that was previously charged back to the Acquirer and subsequently returned to Sub-merchant, irrespective of cardholder approval, vii) accept a Visa consumer credit card or commercial Visa product issued by a U.S. issuer to collect or refinance an existing debt, viii) accept a card to collect or refinance an existing debt that has been deemed uncollectible, or ix) submit a transaction that represents collection of a dishonored check. Sub-merchant further agrees that, under no circumstance, will Sub-merchant store cardholder data in violation of the Laws or the Operating Regulations including but not limited to the storage of track-2 data. Neither Sub-merchant nor its Agent shall retain or store magnetic-stripe data subsequent to the authorization of a sales transaction.
3. Settlement. Upon receipt of Sub-merchant's sales data for card transactions, Acquirer will process Sub-merchant's sales data to facilitate the funds transfer between the various Associations and Sub-merchant. After Acquirer receives credit for such sales data, subject to the terms set forth herein, Acquirer will fund Sub-merchant directly to Sub-merchant's designated demand deposit account ("Sub-merchant-Owned Designated Account") or, at Sub- merchant's request, to a third-party check writer's account.. Any dispute regarding the amount of settlement shall be between GiveCorporation and Sub-merchant. Any dispute regarding the receipt of settlement shall be between Acquirer and Sub-merchant. Acquirer will debit the GiveCorporation Reserve Account for funds owed to Acquirer as a result of the Services provided hereunder, provided that Acquirer may also debit the Sub-merchant-Owned Designated Account for funds owed to Acquirer as a result of the Services provided hereunder. Further, if a cardholder disputes a transaction, if a transaction is charged back for any reason, or if Acquirer reasonably believes a transaction is unauthorized or otherwise unacceptable, the amount of such transaction may be charged back and debited from Sub-merchant or the GiveCorporation reserve account.
4. Term and Termination. This Agreement shall be binding upon Sub-merchant upon Sub-merchant's acceptance (by "click through" agreement or otherwise). The term of this Agreement shall begin, and the terms of the Agreement shall be deemed accepted and binding upon Acquirer, on the date Acquirer accepts this Agreement by issuing a merchant identification number and shall be coterminous with GiveCorporation's Terms of Service with Sub-merchant. Notwithstanding the foregoing, Acquirer may immediately cease providing Services and/or terminate this Agreement without notice if (i) Sub-merchant or GiveCorporation fails to pay any amount to Acquirer when due, (ii) in Acquirer's opinion, provision of a service to Sub-merchant or GiveCorporation may be a violation of the Operating Regulations or any Laws, (iii) Acquirer believes that Sub-merchant has violated or is likely to violate the Operating Regulations or the Laws, (iv) Acquirer determines Sub-merchant poses a financial or regulatory risk to Acquirer or an Association, (v) Acquirer's agreement with GiveCorporation terminates, (vi) any Association deregisters GiveCorporation, (vii) Acquirer ceases to be a member of the Associations or fails to have the required licenses, or (viii) Acquirer is required to do so by any of the Associations.
5. Limits of Liability. Sub-merchant agrees to provide Acquirer, via a communication with GiveCorporation, with written notice of any alleged beach by Acquirer of this Agreement, which notice will specifically detail such alleged breach, within thirty (30) days of the date on which the alleged breach first occurred. Failure to so provide notice shall be deemed an acceptance by Sub-merchant and a waiver of any and all rights to dispute such breach.
EXCEPT FOR THOSE EXPRESS WARRANTIES MADE IN THIS AGREEMENT, ACQUIRER DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Sub-merchant's sole and exclusive remedy for any and all claims against Acquirer arising out of or in any way related to the transactions contemplated herein shall be termination of this Agreement. In the event that Sub- merchant has any claim arising in connection with the Services, rights, and/or obligations defined in this Agreement, Sub-merchant shall proceed against GiveCorporation and not Acquirer, unless otherwise specifically set forth in the Operating Regulations. In no event shall Acquirer have any liability to Sub-merchant with respect to this Agreement or the Services. Sub-merchant acknowledges Acquirer is only providing this Agreement to assist in GiveCorporation's processing relationship with Sub-merchant, that Acquirer is not liable for any action or failure to act by GiveCorporation, and that Acquirer shall have no liability whatsoever in connection with any products or services provided to Sub-merchant by GiveCorporation. If GiveCorporation is unable to provide its services to Sub-merchant in connection with this Agreement and Acquirer elects to provide those services, directly, Sub-merchant acknowledges and agrees that the provisions of this Agreement will no longer apply and the terms of Acquirer's then current Bank Card Merchant Agreement, which would be provided to Sub-merchant, will govern Acquirer's relationship with Sub-merchant. If GiveCorporation subsequently provides its services to Sub-merchant in connection with this Agreement, Acquirer will cease to provide such services after receipt of notice from GiveCorporation and this Agreement will govern Acquirer's relationship with Sub- merchant.
6. Processing and Distributing Money
a. We may post information about Participating Nonprofits (NPOs)—which may include NPOs Name, Logo and Mission Statement—on the GiveCorporation.com, all GiveCorporation related social media and on other websites and services with which we may partner for purposes of soliciting money for your NPO. GiveCorporation Users and users of other affiliated websites and services will have access to that information through our Services as well as through the websites and services with which we partner.
b. You acknowledge that we make no promise that you will receive any money as a result of your status as a Participating Nonprofit.
c. Money processed and distributed made under this Agreement will be made into your GiveCorporation Confirmed Nonprofit Merchant Account identified in your Nonprofit Payment Profile. You agree to take any actions necessary to authorize us to make such transfers to you, and you will not hold us liable if you provide us with inaccurate or incomplete information about your bank account. Any distribution we may make to you is subject to our obligations to Customers, Donors, and our Money Delivery Policy regarding timing of delivery and expenses.
d. Customers and Donors make their donations to/through GiveCorporation, which we then distribute to Participating Nonprofits. We make money distributions to approved Participating Nonprofits that are selected by Customers and Donors. As a result, any money your organization receives pursuant to this Agreement are ultimately made by GiveCorporation not by Customers and Donors. GiveCorporation retains exclusive legal control over all monies received by it from Customers and Donors.
e. Pursuant to our Privacy Policy, GiveCorporation may disclose to you information about Customers and Donors, including name and contact information. You agree that GiveCorporation discloses this information to you only for the purpose of enabling you to acknowledge sales and donations, to resolve any issues with sales and donations, and to provide a reasonable amount of information about your charitable work. You become the data controller of the Customer and Donor’s personal information that we provide to you for this limited purpose. You must not use the Customer and Donor’s personal information for any other purpose without the Customer and Donor’s further consent, including but not limited to for marketing purposes. You agree you will obtain consent from Customer and Donors to use the information we provide to you for any purpose beyond what is contained in this clause.
f. We reserve the right not to distribute a donation to you (even if you are selected by a Customer or Donor for a particular donation), if: (i) we are unable to deliver it (e.g., if the GiveCorporation account and/or contact information in your Nonprofit Profile is invalid); (ii) at any time you are in breach of this Agreement; (iii) you cease to have status as a Tax-Deductible Organization, Charitable Organization, Private Foundation, or Public Charity; (iv) doing so would cause us to be out of compliance with applicable laws; (v) doing so would bring us into disrepute; or (vi) you otherwise cease to qualify as a Participating Nonprofit in good standing; (vii) you do not request a WITHDRAW, BILL PAY or MONEY TRANSFER within a 9 Month period in which case monies will be either a) refunded to the customer or donor and/or b) redistributed to another a Tax-Deductible Organization, Charitable Organization, Private Foundation, or Public Charity at the discretion of GiveCorporation. In any such case, we reserve the right to redirect any donation to another entity, or to use or dispense with the donation in any manner consistent with our policies and charitable purposes.
7. Miscellaneous. This Agreement is entered into, governed by, and construed pursuant to the laws of the State of Delaware without regard to conflicts of law provisions. This Agreement may not be assigned by Sub-merchant without the prior written consent of Acquirer. This Agreement shall be binding upon and insure to the benefit of the parties hereto and their respective successors, transferees and assignees. This Agreement is for the benefit of, and may be enforced only by, Acquirer and Sub- merchant and is not for the benefit of, and may not be enforced by, any other party. Acquirer may amend this Agreement upon notice to Sub-merchant in accordance with Acquirer's standard operating procedure. If any provision of this Agreement is determined to be illegal or invalid, such illegality or invalidity of that provision will not affect any of the remaining provisions and this Agreement will be construed as if such provision is not contained in the Agreement. "Sponsor Bank" as used in this Agreement shall mean a member of VISA, MasterCard and/or Discover, as applicable, that provides sponsorship services in connection with this Agreement. The Sponsor Bank is a party to this Agreement. The Sponsor Bank may be changed, and its rights and obligations assigned to another party by Acquirer at any time without notice to Sub-merchant.
Exhibit B: American Express Card Acceptance and Brand Requirements
1. Defined Terms. As used in this Exhibit B, the following capitalized terms have the following respective meanings:
- "Cardmember" means an individual or entity that has entered into an agreement establishing an American Express Card account, or whose name appears on the American Express Card.
- "Cardmember Information" means any information about Cardmembers and transactions, including, but not limited to, transaction data, and Cardmember name, addresses, American Express Card numbers, and American Express Card Identification Numbers.
- "Establishments" means any or all of your and your affiliates' locations, outlets, websites, online networks, and all other methods for selling goods and services including methods that you adopt in the future.
- "Marks" means names, logos service marks, trademarks, trade names, taglines, or other proprietary designs or designations.
- "Other Payment Products" means any charge, credit, debit, stored value, prepaid, or smart cards, account access devices, or other payment cards, services, or products other than the American Express Card.
2. American Express Card Acceptance. Merchant must accept the American Express Card as payment for goods and services (other than those goods and services prohibited under Section 7 of the Agreement) sold, or (if applicable) for charitable contributions made, at all of Merchant's Establishments, except as expressly permitted by state statute. Merchant is jointly and severally liable for the obligations of Merchant's Establishments under this Agreement.
3. Treatment of the American Express Brand. Except as expressly permitted by applicable law, Merchant must not:
- indicate or imply that Merchant prefers, directly or indirectly, any Other Payment Products over the American Express Card,
- try to dissuade Cardmembers from using the American Express Card,
- criticize or mischaracterize the American Express Card or any American Express services or programs,
- try to persuade or prompt Cardmembers to use any Other Payment Products or any other method of payment (e.g., payment by check),
- impose any restrictions, conditions, disadvantages or fees when the American Express Card is accepted that are not imposed equally on all Other Payment Products, except for electronic funds transfer, or cash and check,
- suggest or require Cardmembers to waive their right to dispute any transaction,
- engage in activities that harm our business or the American Express brand (or both),
- promote any Other Payment Products (except Merchant's own private label card that Merchant issues for use solely at Merchant's Establishments) more actively than Merchant promotes the American Express Card, or
- convert the currency of the original sale transaction to another currency when requesting authorization or submitting transactions (or both).
4. Treatment of the American Express Brand (US). Merchant may offer discounts or in-kind incentives from Merchant's regular prices for payments in cash, ACH funds transfer, check, debit card or credit/charge card, provided that (to the extent required by applicable law): (i) Merchant clearly and conspicuously discloses the terms of the discount or in-kind incentive to Merchant's customers, (ii) the discount or in-kind incentive is offered to all of Merchant's prospective customers, and (iii) the discount or in-kind incentive does not differentiate on the basis of the issuer or, except as expressly permitted by applicable state statute, Network. The offering of discounts or in-kind incentives in compliance with the terms of this paragraph will not constitute a violation of the provisions set forth above in the paragraph titled, "Treatment of the American Express Brand".
5. Treatment of the American Express Marks. Whenever payment methods are communicated to customers, or when customers ask what payments are accepted, Merchant must indicate Merchant's acceptance of the American Express Card and display the American Express Marks as prominently and in the same manner as any Other Payment Products. Merchant must not use the American Express Marks in any way that injures or diminishes the goodwill associated with the Mark, nor in any way (without the prior written consent of American Express) indicate that American Express endorses Merchant's goods or services. Merchant shall only use the American Express Marks as permitted by the Agreement and shall cease using the American Express Marks upon termination of the Agreement.
6. Treatment of American Express Cardmember Information. Any and all Cardmember Information is confidential and the sole property of the American Express Card issuer, American Express or its affiliates. Except as otherwise specified, Merchant must not disclose Cardmember Information, nor use nor store it, other than to facilitate transactions at Merchant's Establishments in accordance with the Agreement.
7. In addition to the above Sub Merchant agrees to the following:
- Sub-merchant must comply with, and accept Cards in accordance with, the terms of its Provider Merchant Agreement and the American Express Merchant Operating Guide, as such terms may be amended from time to time.
- Acknowledgment that the American Express Merchant Operating Guide is incorporated by reference into the Provider Merchant Agreement. (available here: https://icm.aexp-static.com/content/dam/gms/en_us/optblue/us-mog.pdf).
- Sub-merchant expressly authorizes payment facilitator to submit transactions to, and receive settlement from, American Express on behalf of the Sub-merchant.
- Express disclosures and consents necessary for (i) Payment facilitator to collect and disclose Transaction Data, Sub- merchant Data, and other information about the Sub-merchant to American Express; and (ii) American Express to use such information to perform its responsibilities in connection with the Program, promote the American Express Network, perform analytics and create reports, and for any other lawful business purposes, including commercial marketing communication purposes within the parameters of the Program Agreement, and important transactional or relationship communications from American Express.
- You acknowledge as Sub-merchant that it may be converted from the Program to a direct Card acceptance relationship with American Express if and when it becomes a High CV Merchant in accordance with Section 10.5, "High CV Merchant Conversions".
Upon conversion, (i) you as the Sub-merchant will be bound by American Express' then-current Card Acceptance Agreement; and (ii) American Express will set pricing and other fees payable by the Sub-merchant for Card acceptance. - American Express may use the information obtained in the Sub-merchant application at the time of setup to screen, communicate, and/or monitor Sub-merchant in connection with Card marketing and administrative purposes.
- Sub-merchant shall not assign to any third party any payments due to it under their respective Provider Merchant Agreement, and all indebtedness arising from Charges will be for bona fide sales of goods and services (or both) at its Establishments and free of liens, claims, and encumbrances other than ordinary sales taxes; provided, however, that the Sub-merchant may sell and assign future Transaction receivables to payment facilitator, its affiliated entities and/ or any other cash advance funding source that partners with payment facilitator or its affiliated entities, without consent of American Express.
- A third-party beneficiary provision, conferring on American Express third-party beneficiary rights, but not obligations, to the Provider Merchant Agreement that will fully provide American Express with the ability to enforce the terms of the Provider Merchant Agreement against the Sub-merchant.
- Sub-merchant to opt out of accepting Cards at any time without directly or indirectly affecting its rights to accept Other Payment Products.
- GiveCorporation as a payment facilitator has the right to terminate Sub-merchant's right to accept Cards if it breaches any of the provisions in this Section or the American Express Merchant Operating Guide.
- GiveCorporation as a payment facilitator has the right to immediately terminate Sub-merchant for cause or fraudulent or other activity, or upon American Express' request.
- Sub-merchant's refund policies for purchases on the Card must be at least as favorable as its refund policy for purchases on any Other Payment Products, and the refund policy be disclosed to Cardmembers at the time of purchase and in compliance with Applicable Law.
- Sub-Merchant prohibition against billing or collecting from any Cardmember for any purchase or payment on the Card unless Chargeback has been exercised, the Sub-merchant has fully paid for such Charge, and it otherwise has the right to do so.
- Sub-merchants are responsible for being aware of and adhering to privacy and data protection laws and provide specific and adequate disclosures to Cardmembers of collection, use, and processing of personal data.
Sub Merchant has the following requirements:
- Comply with all Applicable Laws, rules and regulations relating to the conduct of the Sub-merchant's business.
- Comply with the DSR and PCI DSS, each as described in Chapter 15, "Data Security".
- Must report all instances of a Data Incident immediately to the payment facilitator after discovery of the incident.
- Cease all use of, and remove American Express Licensed Marks from the Sub-merchant's website and wherever else they are displayed upon termination of the Provider Merchant Agreement or a Sub-merchant's participation in the Program.
- Ensure data quality and that Transaction Data and customer information is processed promptly, accurately and completely, and complies with the American Express Technical Specifications.
By checking this box, you are opting out of receiving future commercial marketing communications from American Express.
Note that you may continue to receive marketing communications while American Express updates its records to reflect your choice. Opting out of commercial marketing communications will not preclude you from receiving important transactional or relationship messages from American Express.
Exhibit C: Arbitration Agreement (as to Disputes involving American Express) (U.S.)
In the event that Merchant or GiveCorporation is not able to resolve a "Claim" (as defined in Section 11 below) against American Express, or a claim against GiveCorporation or any other entity that American Express has a right to join, this Exhibit C (this "Arbitration Agreement") explains how Claims may be resolved through arbitration. Merchant or American Express may elect to resolve any Claim by binding individual arbitration. Claims will be decided by a neutral arbitrator. If arbitration is elected by any party, neither Merchant nor GiveCorporation nor American Express will have the right to litigate or have a jury trial on that Claim in court. Further, Merchant, GiveCorporation, and American Express will not have the right to participate in a class action or in a representative capacity or in a group of persons alleged to be similarly situated pertaining to any Claim subject to arbitration under this Arbitration Agreement. Arbitration procedures are generally simpler than the rules in court. An arbitrator's decisions are final and binding, and the arbitrator's final decision on a Claim generally is enforceable as a court order with very limited review by a court. Other rights Merchant, GiveCorporation, or American Express would have in court may also not be available in arbitration.
1. Initiation of Arbitration. Claims may be referred to either JAMS or AAA, as selected by the party electing arbitration. Claims will be resolved pursuant to this Arbitration Agreement and the selected organization's rules in effect when the Claim is filed, except where those rules conflict with this Arbitration Agreement. Contact JAMS or AAA to begin an arbitration or for other information. Claims may be referred to another arbitration organization if all parties agree in writing, if American Express selects the organization and Merchant selects the other within 30 days thereafter or if an arbitrator is appointed pursuant to section 5 of the Federal Arbitration Act, 9 U.S.C. 1-16 (FAA). Any arbitration hearing will take place in the federal judicial district where Merchant's headquarters is located or New York, NY, at Merchant's election.
2. Limitations on Arbitration. If any party elects to resolve a Claim by arbitration, that Claim will be arbitrated on an individual basis. No Claim is to be arbitrated on a class or purported representative basis or on behalf of the general public or other persons allegedly similarly situated. The arbitrator's authority is limited to Claims between Merchant, GiveCorporation, and American Express. An arbitration award and any judgment confirming it will apply only to the specific case brought by Merchant, GiveCorporation or American Express and cannot be used in any other case except to enforce the award as between Merchant, GiveCorporation and American Express. This prohibition is intended to, and does, preclude Merchant from participating in any action by any trade association or other organization against American Express. Notwithstanding any other provision in this Arbitration Agreement, if any portion of these Limitations on Arbitration is found invalid or unenforceable, then the entire Arbitration Agreement (other than this sentence) will not apply, except that Merchant, GiveCorporation, and American Express do not waive the right to appeal that decision.
3. Previously Filed Claims/No Waiver. Merchant, GiveCorporation, or American Express may elect to arbitrate any Claim that has been filed in court at any time before trial has begun or final judgment has been entered on the Claim. Merchant, GiveCorporation, or American Express may choose to delay enforcing or to not exercise rights under this Arbitration Agreement, including the right to elect to arbitrate a claim, without waiving the right to exercise or enforce those rights on any other occasion. For the avoidance of any confusion, and not to limit its scope, this section applies to any class-action lawsuit relating to the "Honor All Cards," "non-discrimination," or "no steering" provisions of the American Express Merchant Regulations, or any similar provisions of any prior American Express Card acceptance agreement, that was filed against American Express prior to the Effective Date of the Arbitration Agreement to the extent that such claims are not already subject to arbitration pursuant to a prior agreement between Merchant and American Express.
4. Arbitrator's Authority. The arbitrator will have the power and authority to award any relief that would have been available in court and that is authorized under this Arbitration Agreement. The arbitrator has no power or authority to alter the Agreement or any of its separate provisions, including this Arbitration Agreement.
5. Split Proceedings for Equitable Relief. Merchant, GiveCorporation, or American Express may seek equitable relief in aid of arbitration prior to arbitration on the merits if necessary to preserve the status quo pending completion of the arbitration. This section shall be enforced by any court of competent jurisdiction, and the party seeking enforcement is entitled to seek an award of reasonable attorneys' fees and costs to be paid by the party against whom enforcement is ordered.
6. Small Claims. American Express will not elect arbitration for any Claim Merchant properly files in a small claims court so long as the Claim seeks individual relief only and is pending only in that court.
7. Governing Law/Arbitration Procedures/Entry of Judgment. This Arbitration Agreement is made pursuant to a transaction involving interstate commerce and is governed by the FAA. The arbitrator shall apply New York law and applicable statutes of limitations and honor claims of privilege recognized by law. The arbitrator shall apply the rules of the arbitration organization selected, as applicable to matters relating to evidence and discovery, not federal or any state rules of procedure or evidence, provided that any party may ask the arbitrator to expand discovery by making a written request, to which the other parties will have 15 days to respond before the arbitrator rules on the request. If Merchant's Claim is for $10,000 or less, Merchant may choose whether the arbitration will be conducted solely based on documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing under the rules of the selected arbitration organization. At the timely request of a party, the arbitrator will provide a written opinion explaining his/her award. The arbitrator's decision will be final and binding, except for any rights of appeal provided by the FAA. Judgment on an award rendered by the arbitrator may be entered in any state or federal court in the federal judicial district where Merchant's headquarters or Merchant's assets are located.
8. Confidentiality. The arbitration proceeding and all information submitted, relating to or presented in connection with or during the proceeding, shall be deemed confidential information not to be disclosed to any person not a party to the arbitration. All communications, whether written or oral, made in the course of or in connection with the Claim and its resolution, by or on behalf of any party or by the arbitrator or a mediator, including any arbitration award or judgment related thereto, are confidential and inadmissible for any purpose, including impeachment or estoppel, in any other litigation or proceeding; provided, however, that evidence shall not be rendered inadmissible or non-discoverable solely as a result of its use in the arbitration.
9. Costs of Arbitration Proceedings. Merchant will be responsible for paying Merchant's share of any arbitration fees (including filing, administrative, hearing or other fees), but only up to the amount of the filing fees Merchant would have incurred if Merchant had brought a claim in court. American Express will be responsible for any additional arbitration fees. At Merchant's written request, American Express will consider in good faith making a temporary advance of Merchant's share of any arbitration fees, or paying for the reasonable fees of an expert appointed by the arbitrator for good cause.
10. Additional Arbitration Awards. If the arbitrator rules in Merchant's favor against American Express for an amount greater than any final settlement offer American Express made before arbitration, the arbitrator's award will include: (1) any money to which Merchant is entitled as determined by the arbitrator, but in no case less than $5,000; and (2) any reasonable attorneys' fees, costs and expert and other witness fees incurred by Merchant.
11. Definitions. For purposes of this Exhibit C, "Arbitration Agreement (as to Claims involving American Express) (U.S.)" only, (i) American Express includes its affiliates, licensees, predecessors, successors, or assigns, any purchasers of any receivables, and all agents, directors, and representatives of any of the foregoing, (ii) Merchant includes Merchant's affiliates, licensees, predecessors, successors, or assigns, any purchasers of any receivables and all agents, directors, and representatives of any of the foregoing, and (iii) Claim means any allegation of an entitlement to relief, whether damages, injunctive or any other form of relief, against American Express or against GiveCorporation or any other entity that American Express has the right to join, including, a transaction using an American Express product or network or regarding an American Express policy or procedure.
In Summary,
Merchants using GiveCorporation must agree to the Sub-Merchant terms listed here in the Sub-merchant Agreement.
Exhibit D: American Express Merchant Agreement Requirements
Merchant Agreement Requirements
This Agreement (hereinafter referred to as the "Agreement") is entered into by and between Processor (hereinafter referred to as "Participant"), GiveCorporation (hereinafter referred to as "PayFac"), and each individual Program Merchant (hereinafter collectively referred to as "Program Merchants" or individually as "Program Merchant").
A. Participant and its PayFac must enter into a Merchant Agreement directly with each of its Program Merchants and must ensure each Program Merchant's compliance with the provisions of the Merchant Agreements, including suspending, canceling, or disentitling a Program Merchant of Card acceptance if it has breached any of those provisions therein. Each Merchant Agreement must meet the requirements and must be executed prior to the provision of payment services to a Program Merchant.
B. The form, content, and appearance of the Merchant Agreement are at the discretion of the Participant, except as specified below. Each Merchant Agreement must (i) be duly executed by an authorized representative who has authority to bind the Program Merchant, (ii) be consistent with the American Express Brand and comply with all Applicable Laws, and (iii) include the following provisions:
1. A legally enforceable agreement from the Program Merchant to comply with, and accept Cards in accordance with, the terms of its Merchant Agreement and the American Express Merchant Operating Guide, as such terms may be amended from time to time.
2. An explanation of and a link to the American Express Merchant Operating Guide confirming that the American Express Merchant Operating Guide is incorporated by reference into the Merchant Agreement.
3. The Participant, GiveCorporation (PayFac), and each Program Merchant authorize Sponsor Bank to receive and transmit Settlement Funds on their behalf. Sponsor Bank shall receive settlement funds from American Express via wire transfer to its clearing account and subsequently move the funds intrabank to the FBO settlement account. This process follows the settlement and transaction processing steps as outlined in this Agreement.
4. Express disclosures and consents necessary for (i) Participant to collect and disclose Transaction Data, Merchant Data, and other information about the Program Merchant to American Express; and (ii) American Express to use such information to perform its responsibilities in connection with the Program, promote the American Express Network, perform analytics and create reports, and for any other lawful business purposes, including commercial marketing communications purposes within the parameters of the Program Agreement, and important transactional or relationship communications from American Express.
5. A provision to ensure data quality and that Transaction Data and customer information is processed promptly, accurately and completely, and complies with the American Express Technical Specifications.
6. A marketing opt-out mechanism and/or process for Program. A marketing opt-out mechanism should contain a clear disclosure to Program Merchants that opting-out of marketing messages will not preclude them from receiving important transactional or relationship communications from American Express. As guidance, Participant may refer to the sample language provided below for an illustrative example of acceptable formatting for a marketing opt-out mechanism.
□ By checking this box, you are opting out of receiving future commercial marketing communications from American Express.
Note that you may continue to receive marketing communications while American Express updates its records to reflect your choice. Opting out of commercial marketing communications will not preclude you from receiving important transactional or relationship messages from American Express.
7. An express disclosure to Program Merchant that American Express may use the information obtained in the Program Merchant application at the time of setup to screen and/or monitor Program Merchant in connection with Card marketing and administrative purposes.
8. An acknowledgment from the Program Merchant that it may be converted from the Program to a direct Card acceptance relationship with American Express if and when it becomes a High CV Merchant in accordance. This acknowledgment must include express agreement that, upon conversion, (i) the Program Merchant will be bound by American Express' then-current Card Acceptance Agreement; and (ii) American Express will set pricing and other fees payable by the Program Merchant for Card acceptance.
9. An express agreement that the Program Merchant shall not assign to any third party any payments due to it under their respective Merchant Agreements, and all indebtedness arising from Charges will be for bona fide sales of goods and services (or both) at its Establishments and free of liens, claims, and encumbrances other than ordinary sales taxes; provided, however, that the Program Merchant may sell and assign future Transaction receivables to Participant, its affiliated entities and/or any other cash advance funding source that partners with Participant or its affiliated entities, without consent of American Express.
10. A third-party beneficiary provision, conferring on American Express third-party beneficiary rights, but not obligations, to the Merchant Agreement that will fully provide American Express with the ability to enforce the terms of the Merchant Agreement against the Program Merchant.
11. An express option for the Program Merchant to opt out of accepting Cards at any time without penalty and without directly or indirectly affecting its rights to accept Other Payment Products.
12. A right for Participant to terminate the Program Merchant's right to accept Cards if it breaches any of the provisions or the American Express Merchant Operating Guide.
13. A requirement that Participant has the right to immediately terminate a Program Merchant for cause or fraudulent or other activity, or upon American Express' request.
14. A requirement that Program Merchant's refund policies for purchases on the Card must be at least as favorable as its refund policy for purchases on any Other Payment Products, and the refund policy be disclosed to Cardmembers at the time of purchase and in compliance with Applicable Law.
15. A prohibition against billing or collecting from any Cardmember for any purchase or payment on the Card unless Chargeback has been exercised, the Program Merchant has fully paid for such Charge, and it otherwise has the right to do so.
16. A requirement to comply with all Applicable Laws, rules and regulations relating to the conduct of the Program Merchant's business.
17. A requirement that Program Merchant must comply with the American Express Data Security Requirements (DSR) and Payment Card Industry Data Security Standard (PCI DSS).
18. A requirement that Program Merchant must report all instances of a Data Incident immediately to Participant after discovery of the incident.
19. A requirement to cease all use of, and remove American Express Licensed Marks from the Program Merchant's website and wherever else they are displayed upon termination of the Merchant Agreement or a Program Merchant's participation in the Program.
20. A requirement that Program Merchants are responsible for being aware of and adhering to privacy and data protection laws and provide specific and adequate disclosures to Cardmembers of collection, use, and processing of personal data.
- In addition to providing American Express with copies of Participant's standard Merchant Agreement in accordance with these Operating Regulations, Participant must keep on file and provide to American Express, upon request, copies of its executed Merchant Agreements with Program Merchants in accordance with the records retention requirements.
- American Express Merchant Operating Guide
i. The American Express Merchant Operating Guide sets forth the policies and procedures governing Program Merchants' acceptance of the Card. Participant shall ensure that Participant's personnel interacting with Program Merchants are fully familiar with the American Express Merchant Operating Guide and that the American Express Merchant Operating Guide is incorporated by reference into the Merchant Agreement.
ii. Participant is responsible for its Program Merchants' and their respective Establishments' compliance with and performance of all provisions of the American Express Merchant Operating Guide, available from American Express online at www.americanexpress.com/merchantopguide.
iii. Participant must provide Program Merchants with the aforementioned URL in order for Program Merchants to access the American Express Merchant Operating Guide. The method of disclosing the URL to Program Merchants must be in the same manner as provided with the Other Payment Products (e.g., URL embedded in the Merchant Agreement). Participant is jointly and severally liable with each Program Merchant for any Program Merchant's non- compliance or non-performance of the provisions of the American Express Merchant Operating Guide.
iv. American Express reserves the right to make changes to the American Express Merchant Operating Guide in scheduled changes and at any time in unscheduled changes. The American Express Merchant Operating Guide and releases of scheduled changes (sometimes called "Notification of Changes" in American Express materials) therein are made available only in electronic form, existing at the website specified in the definition of "Merchant Operating Guide" in the American Express Merchant Operating Guide or its successor website.
c. Card Acceptance Verification
i. Participant must ensure proof of Card acceptance from each Program Merchant Prospect by obtaining a complete and executed Merchant Agreement (in paper form) or, through any of the following, as applicable: (i) an archived voice recording, (ii) evidence of acceptance by obtaining Program Merchant's IP Address, timestamp and acknowledgment for online web- based Program applications, or (iii) other formats approved in writing by American Express (e.g., including the first time a Card is accepted at an Establishment). In addition, Participant shall provide each new Program Merchant with a form of confirmation acknowledging that they have agreed to accept the Card prior to the date the Program Merchant begins accepting the Card.
d. Electronic Signatures (E-Signatures)
i. When implementing an online merchant application process, Participant shall obtain a valid Electronic Signature from Program Merchant, including compliance with the following minimum requirements:
1. Proper presentation of appropriate electronic contracting and Electronic Signature disclosures and ability to capture Program Merchant's consent to contract electronically with Participant and to Electronically Sign the application;
2. The online application should be an electronic version of the offline application with addition of a Program Merchant signature line that enables the authorized signer to Electronically Sign the application;
3. Enabling a process for the Program Merchant to review, fill in any required fields, correct any errors and provide its Electronic Signature on the application; and
4. Presentation of a confirmation that the Program Merchant has completed the process and is ready to submit the Electronically Signed application.
ii. In the event Participant utilizes a third party to implement and/or provide Participant's online Program Merchant application process, such third party shall be considered Participant's subcontractor for which the Participant is liable under the Program Agreement.
e. Merchant Cancellation or Disentitlement
i. Cancellation Notification and Reporting
It may be necessary to suspend, cancel, or disentitle a Program Merchant of Card acceptance for a number of reasons, including for cause (which may include circumstances that create harm or loss of goodwill to the Participant and/or American Express), or fraudulent or other activities in compliance with these Operating Regulations and/or the American Express Merchant Operating Guide, or upon American Express' request.
Participant will implement suspension, cancellation, or disentitlement of a Program Merchant of Card Acceptance as follows:
1. within two (2) Business Days, following (i) American Express' request to suspend, cancel, or disentitle a Program Merchant, (ii) receipt of the Seller Canceled Derogatory Notification (SCDNO) File or (iii) any Program Merchant identified as a High CV Merchant and American Express has provided notice requiring Participant to convert the Program Merchant to a direct Card acceptance relationship with American Express; and
2. immediately, upon determination by Participant that a Program Merchant is to be terminated for any other reason, including cause, or fraudulent or other activities in compliance with these Operating Regulations and/or the American Express Merchant Operating Guide.
ii. Participant must provide American Express with confirmation of Program Merchant cancellations by indicating the cancellation through the Sponsored Merchant Information Interface. Refer to the American Express Technical Specifications for further information.
Participant must report applicable Program Merchants to the Mastercard® MATCH or Terminated Merchant File (TMF) Report database through the standard reporting process as soon as possible following the cancellation or disentitlement of Card acceptance for derogatory reasons, but no later than close of business on the day following the date such Program Merchant is notified of the intent to terminate its Merchant Agreement.
Merchant Marketing Opt-Outs
A. Participant must ensure that Program Merchants agree when providing their contact information to Participant that, they consent to receiving commercial marketing messages from American Express, including important information about American Express products, services, and resources available to its business. These messages may be sent to the mailing address, phone numbers, email addresses or fax numbers Program Merchant provides. If a Program Merchant provides a wireless phone number, Participant must ensure that the Program Merchant consents that it may be contacted at that number and the communications sent may include autodialed short message service (SMS or "text") messages or automated or prerecorded calls. If a Program Merchant provides a fax number, Participant must ensure that the Program Merchant agrees that it may be sent fax communications. American Express may otherwise use and share Program Merchant information for business purposes and as permitted by Applicable Law. American Express uses reasonable administrative, technical and physical security measures to protect Program Merchant information consistent with the sensitivity of the information.
B. Participant must provide Program Merchants a choice to opt-out of receiving American Express commercial marketing communications about products and services. Participant may collect this choice by using an "opt-out checkbox" or other acceptable means such as directing Program Merchants who wish to opt-out to contact Participant directly by inbound telephone, email, website and any other means identified by Participant. If a Program Merchant has opted-out, Participant must disclose to Program Merchant that it may continue to receive important transactional or relationship communications from American Express. Participant must identify Program Merchants through the Sponsored Merchant Information Interface that opt-out in order for American Express to update its records accordingly.
C. If a Program Merchant opts out from receiving American Express related marketing, Participant shall not, and shall ensure that its Participant Sales Entities do not, send such Program Merchant further marketing that appears to have originated or involved American Express. Participant shall disclose to Program Merchant that it may continue to receive marketing communications from American Express while American Express updates its records to reflect the Merchant's opt-out choice.
Exhibit E: If Not Stated Above Merchant (Sub-Merchant) Agrees to the Following
Sub-merchant acknowledges and agrees it is responsible for its employees’ actions, and that Sub-merchant will comply with all applicable laws and regulations and all applicable parts of the Operating Regulations, including the ownership and use of Association Marks. In the event of any conflict between the Provider Merchant Agreement, and the Operating Regulations, the Operating Regulations will control.
Sub-merchant to notify payment facilitator of any 3rd party that will have access to cardholder data, and must require Sub-merchant and its suppliers and agents to comply with the provisions of the Cardholder Information Security Program (CISP) and PCI DSS, or other security program as required by an Association, and have the ability to demonstrate this compliance.
An authorized Association to audit or direct the audit of a Sub- merchant at any time, and the right of an Association to limit or terminate an agreement with a Sub-merchant.
Sub-merchant must not submit any transaction that was previously charged back to the Acquirer and subsequently returned to the Sub-merchant, irrespective of Cardholder approval. Sub-merchant may pursue payment from the customer outside the system.
Sub-merchant must not knowingly submit, and payment facilitator must not knowingly accept from a Sub- merchant for submission into the payment system, any transaction that is illegal or that the Sub-merchant should have known was illegal. Such transactions must be legal in both Cardholder’s and Sub-merchant’s jurisdiction.
Sub-merchant must not submit a transaction that it knows, or should have known is either fraudulent or not authorized by the Cardholder.
Sub-merchant must not require a Cardholder to complete a postcard or similar device that includes the Cardholder’s account number, Card expiration date, signature, or any other Card account data in plain view when mailed.
Sub-merchant may not request a Card Verification Value2(“CVV2”) for a card-present transaction, nor retain or store any portion of the magnetic-stripe data subsequent to the authorization of a sales transaction, nor any other data prohibited by the Operating Regulations and/or the Payment Facilitator Agreement between Processor and Provider, including CVV2.
Sub-merchant must not add a surcharge to transactions, except as expressly permitted by, and in full compliance with, the Operating Regulations.
Sub-merchant may set a minimum transaction amount to accept a Card that provides access to a credit account, under the following conditions:
- The minimum transaction amount does not differentiate between Issuers; and
- The minimum transaction amount does not differentiate between Mastercard and another acceptance brand; and
- The minimum transaction amount does not exceed USD10 (or any higher amount established by the Federal Reserve by regulation)
Sub-merchant may set a maximum transaction amount to accept a Card that provides access to a credit account, under the following conditions:
- The Merchant is a department, agency or instrumentality of the U.S. Government; or
- The Merchant is a corporation owned or controlled by the U.S. Government; or
- The Merchant whose primary business is reflected by one of the following MCCs:
- MCC 8220 – Colleges, Universities, Professional Schools, Junior Colleges; or
- MCC 8244 – Schools, Business and Secretarial; or
- MCC 8249 – Schools, Trade and Vocational; and
- The maximum transaction amount does not differentiate between Issuers; and
- The maximum Transaction amount does not differentiate between Mastercard and another acceptance brand.
Sub-merchant must not disburse funds in the form of cash unless:
- Sub-merchant is participating in full compliance with a program supported by an Association for such cash disbursements.
- Sub-merchant is dispensing funds in the form of travelers cheques, TravelMoney, or similarly authorized cards, or foreign currency. In this case, the transaction amount is limited to the value of the travelers cheques, TravelMoney, or similarly authorized Card, or foreign currency, plus any commission or fee properly charged by Sub-merchant.
Sub-merchant must not disburse funds in the form of travelers cheques if the sole purpose is to allow the Cardholder to make a cash purchase of goods or services from that Sub-merchant.
Sub-merchant must not submit a transaction that does not result from an act between the Cardholder and the Sub-merchant.
Sub-merchant must not accept a Card issued by a U.S. Issuer, to collect or refinance an existing debt, unless expressly authorized by, and in compliance with, Operating Regulations.
- A Sub-merchant must not accept a Card to collect or refinance an existing debit that has been deemed uncollectable by the Sub-merchant providing the associated goods or services.
- Sub-merchant must not submit a transaction that represents collection of a previous Card charge.
- Sub-merchant must not submit a transaction that represents collection of a dishonored check.
Sub-merchant must not request or use a Card account number for any purpose other than as payment for its goods or services.
Sub-merchant must not add any tax to transactions, unless applicable law expressly requires that a Sub- merchant be permitted to impose a tax. Any tax amount, if allowed, must be included in the transaction amount and not collected separately.
Exhibit F: Peer to Peer Agreement
- This Peer to Peer Services agreement ("P2P Agreement") governs the use of P2P services ("Service") provided by GiveCorporation and its affiliated platforms ("we," "us," or "our"). This P2P Service Agreement is made among Sponsors, their designated Sponsor Banks (collectively "Acquirer") and the "User" as defined in, and in connection with, the Terms of Service between GiveCorporation, Inc. and the User (herein referred to as a party in a P2P transaction. Capitalized terms not otherwise defined herein have the respective meanings given them in the GiveCorporation Terms of Service. Acquirer will provide P2P participants with certain payment and P2P processing Services in accordance with the terms of this P2P Agreement. In consideration of P2P participant's receipt of credit or debit or ACH funded P2P payments, and participation in said and affiliated programs, P2P participant is required to comply with Regulation E as it pertains to applicable ACH and online transfers. By accessing or using the Service, or agreeing to the GiveCorporation Terms of Service to which this P2P participant Agreement is an exhibit (by "click through" agreement or otherwise), P2P participant will fulfill this requirement, if and when applicable. you ("you" or "User") agree to comply with his Agreement. However, Acquirer understands that P2P initiator may have contracted with GiveCorporation to obtain certain processing services and that GiveCorporation may have agreed to be responsible to P2P participant for all or part of P2P participant’s obligations contained herein. NOW, THEREFORE, in consideration of the foregoing recitals and of the mutual promises contained herein, the parties agree as follows:
- You must be at least 18 years old and must provide accurate and current information for registration and to satisfy regulatory requirements.
- You may not use the Service for any unlawful or prohibited purposes.
- GiveCorporation's platform facilitates direct peer-to-peer fund transfers, including donations, and enables communication between transaction participants. We want to clarify that we are not financial advisors, do not operate as fiduciaries, and cannot guarantee specific fundraising results.
- When sending funds you must confirm the recipient’s identity and transaction’s intent. You must ensure the transactions comply with regulatory and the platform’s policies. Please understand that funds may be non-refundable.
- When receiving funds, ensure the funds are being used for their stated purposes. Be transparent and responsive to GiveCorporation’s and donor inquiries, and disclose any changes in need or usage.
- Processing or service fees may apply and will be disclosed at the time of the transaction. Additional third-party processing fees may also be applicable.
- Parties should attempt to resolve disputes directly. GiveCorporation may assist at its discretion but is not liable for enforcing outcomes. Fraud or misuse may result in transaction reversal or account suspension.
- Refunds are not guaranteed unless required by law. GiveCorporation may facilitate refunds but is not liable for losses due to user error or fraud.
- You may not use the Service to engage in illegal activity, including fraud or money laundering, transact for pornography, weapons, or hate-related materials or misrepresent the purpose of the funds.
- User data will be collected and used in accordance with regulatory requirements and the platform's Privacy Policy. Transaction data may be shared with processors or regulators as needed.
- GiveCorporation may suspend or terminate access at any time for regulatory or policy violations. Users may terminate accounts through a formal request.
- GiveCorporation is not liable for user-to-user transaction errors or disputes, Platform outages or third-party data breaches or fund loss due to account misuse.
- We may update this Agreement with notice. Continued use of the platform indicates acceptance of any changes.
- This Agreement is governed by the laws of the State of Arizona, County of Maricopa. Any legal actions shall be brought in its appropriate courts.
The information contained herein is intended to provide a general overview of the Company’s policies and procedures relating to compliance with this Policy and does not constitute legal advice or a complete description of the laws and regulations relating to this Policy. The Company has made every effort to ensure the accuracy and completeness of this Policy. This document is intended to provide guidance to employees of Company on how to comply with applicable laws and regulations related to this Policy. Employees should consult with the Legal or Compliance Department if they have any questions about the Policy or how to comply with it. Company reserves the right to modify or update this Policy at any time without notice. Employees are responsible for reviewing the Policy on a regular basis to ensure that they are aware of any changes. This Policy applies to all employees of Company, regardless of their position or location unless stated otherwise in the Policy. Employees are responsible for complying with the Policy and for reporting any suspected violations to their respective supervisor, the Legal Department, AMLCO or respective recipient of such violation as outlined in this Policy.
Copyright © GiveCorporation Inc. All Rights Reserved
[a]Need P2P account registering here.
[b]discuss first and replace with "We may amend, modify, or update this Agreement, including any schedules, addenda, or incorporated policies, at any time. Any such amendment, modification, or update will be effective upon the earlier of (a) our posting of the revised Agreement on our website, or (b) delivery of notice to you via email or other electronic means.
We will provide you with reasonable advance notice (no less than 30 days, unless a shorter period is required by applicable law, Card Network rules, or for security/compliance reasons) of any material changes. Your continued submission of transactions, use of the Services, or failure to terminate this Agreement before the effective date of such changes constitutes your acceptance of the revised Agreement.
If you do not agree to any change, you may terminate this Agreement without penalty by providing written notice before the effective date of the amendment.
Notwithstanding the foregoing, changes that materially increase your fees, expand your indemnification obligations, or modify dispute resolution provisions will not be binding on you unless you expressly consent in writing or electronically (e.g., by e-signature or click-to-accept).