Document information and change log

Document Information

Change log

Gender And Entity Neutrality

The masculine form is used solely for the sake of better readability. It always refers to persons of any gender identity (m/f/diverse). This document uses the abbreviation “Give” for all legal entities and subsidiaries.

Table of Contents

Purpose        3

Prohibited Merchant Merchant Types        3

Restricted Merchant Categories        4

Restricted Sub-merchant types Requiring Pre-Approval        5

Enhanced Due Diligence (EDD)(High Risk/Restricted)        6

EDD Package        7

Merchant Executive Summary        7

Sponsor Communication        7

Purpose

This document outlines the criteria used by GiveCorporation to assess and accept provider and/or merchant applicants. It defines prohibited merchant categories that are not eligible for onboarding, and details the requirements and evaluation procedures for restricted or high-risk merchants subject to Enhanced Due Diligence (EDD).

Prohibited Merchant Merchant Types

Merchants in this category will not be considered for approval by GivePayments.

Approval criteria are at the GivePayment’s discretion and subject to change.

Please contact merchants@givepayments.com if you have questions about whether these categories apply.

• 7273 Dating and Escort Services - CNP
• 7995 Betting (to include Lottery Tickets, Casino Gaming Chips, Off-Track Betting, and Wagers at Race Tracks)- CNP
• Any products, ingredients, distributors, etc. red flagged by LegitScript
• Any substance deemed to be illegal and/or brand damaging - Synthetics, Kratom, Kava Kava, 'Shrooms, Bath Salts, etc.
• Child pornography, beastiality, rape, non-consensual mutilation (by way of products, services, marketing material or
• CNP Adult Content Video
• Counterfeit Products of any kind
• Direct and Affiliate Get Rich Quick Schemes (to include within MLM)
• Direct sale of Marijuana (MMJ), medical or otherwise
• Fake Id's, Gov't Docs.
• Gambling
• Inhalants
• Jammers
• Mugshot removal
• Negative Option

GiveCorporation services may not be used for any illegal, inappropriate, or risky. Users are expected to act honestly, responsibly, and in full compliance with all applicable laws and regulations.  Failure to do so will result in deactivation and referral to the appropriate legal or regulatory authorities.

In addition, you may not use the Service for:

• Impersonating any person or entity or falsely claiming an affiliation with any person or entity;
• Collecting, or attempting to collect, personal information about users or third parties without their consent, or using such information except as necessary to use the Service;
• Defaming, harassing, abusing, threatening, or defrauding others;
• Posting, transmitting, or distributing content that is false, misleading, unlawful, obscene, indecent, lewd, pornographic, hateful, abusive, inflammatory, or that violates the rights of others (including rights of publicity or privacy);
• Damaging, disabling, overburdening, or impairing GiveCorporation, including without limitation, using the Service in an automated manner;
• Interfering with another user's enjoyment of the Service, by any means, including by uploading or otherwise disseminating viruses, adware, spyware, worms or other malicious code;
• Creating an Account that is linked to another Account that has engaged in any of the foregoing activities. GiveCorporation may use evidence other than your Account information to determine whether you control an Account in someone else's name, including but not limited to Internet Protocol addresses, common business names, phone numbers, and mailing addresses.

Restricted Merchant Categories

Merchants classified under this category may be eligible for approval, subject to a comprehensive review. Inclusion on this list does not guarantee approval, and merchants not listed are not automatically excluded but will be evaluated on a case-by-case basis. All applicants are subject to Enhanced Due Diligence (EDD) requirements. Additional fees may apply based on risk assessment and compliance obligations.

Approval criteria are at GivePayment’s sole discretion and are subject to change without prior notice.

• Hemp-derived CBD products (no ingestible products permitted to include food or dietary supplements)
• Certified Charitable Crowd Funding
• Cloud Based Storage (no Cyberlocker merchants)
• Card Present Firearm, Firearms Parts, Ammunition and Accessory Sales
• CNP Business to Business Firearms, Firearms Parts, Ammunition and Accessory Sales
• Debt Relief
• Debt Collection (debt is in collectible status)
• Direct and affiliate marketing of merchants associated with the Marijuana business
• Direct and indirect sale of drug related paraphernalia and accessories
• Hemp – Seeds, Oils, Cultivation (products must contain less than 0.3% THC)
• Internet Providers
• Medical and Dental Device Sales (Counterfeit and Expired are Prohibited)
• Medical Plan Discount
• Merchants appearing on MATCH
• Merchants that request to modify the terms of their agreement
• Mobile Payment Application/Providers/Developers
• Multilevel Marketing - no physical product (must have 3 or more years good processing history)
• Multilevel Marketing - physical product only
• Multilevel Marketing - physical product only - affiliate marketing (must relate to physical product)
• Search Engine Optimization (SEO) services
• Short Term Consumer Lending
• Supplements (also known as Nutraceuticals)
• Tech Support (greater than 3 years history)
• Telemedicine Services (as an ancillary service to routine office visits- cannot be the primary means of patient interaction)
• Timeshare Sales (straight sales only)
• Deferred Delivery Merchants as defined by MC rule

Note: According to card brand Discover, MCC 5723 is only permitted in states California, Colorado, and New York, legally required. These relevant merchants need to be designated with MCC 5723 by May 1, 2025.

Restricted Sub-merchant types Requiring Pre-Approval

Sub-merchant types requiring team pre-approval by sponsor bank

• Signed merchant application/agreement with all fields completed
• Executive Summary (written description detailing business practices)
• Signed merchant attestation, where noted
• Proper MCC Designation
• Beneficial Ownership Certification
• MATCH
• OFAC
• Credit
• Proof of ownership of the business
• Site Survey
• Voided check/signed bank letter
• Merchant Profile Analysis or MOTO form (if card not present)
• Website Review Checklist (if ecommerce)
• 3 months of previous processing statements
• Processing Analysis (to include Ratio of both # and $ Chargebacks and Refunds)
• Business Financial Documentation (examples below)
• Business bank statements
• Business tax returns
• Business balance sheets
• Business profit and loss statement
• As with any merchant account request, the underwriting review process may uncover additional requirements
• not already identified within this guide. Bank staff will work with ISO staff to obtain any additional
• information/documentation that will assist in the underwriting review process.

Note: According to card brand Discover, MCC 5723 (Guns and ammunition shops, firearms and ammunition merchants) is only permitted in states California, Colorado, and New York, legally required. These relevant merchants need to be designated with MCC 5723 by May 1, 2025.

Direct sales of Guns and ammunition shops, firearms and ammunition merchants to consumers is prohibited.

Enhanced Due Diligence (EDD)(High Risk/Restricted)

Enhanced Due Diligence is conducted on higher risk merchants. The EDD review includes a more thorough review of the merchant’s finances, prior processing history, billing and website practices, reputation, public record search, credit, and Fulfillment House Reference Checks.

EDD Package

All items listed on the EDD checklist are standard underwriting requirements for all restricted type merchants.

Merchant Executive Summary

Purpose
The Merchant Executive Summary should be used for merchants on the restricted list that require Enhanced Due Diligence (“EDD”). This summary serves as a risk assessment tool to support approvals and document underwriting decisions. It helps underwriting teams provide a well-documented rationale when processing high-risk or restricted merchants.

Usage
Underwriters must complete the Merchant Executive Summary when evaluating merchants that fall under restricted categories. The summary incorporates findings from the EDD process to support underwriting decisions. For example, if a merchant is categorized under a restricted industry such as CBD oil sales, underwriters will verify applicable EDD requirements, document compliance, and include the findings in the Merchant Executive Summary to justify approval.

Responsibilities

• Underwriting Associates are responsible for preparing the Merchant Executive Summary for restricted merchants.
• Underwriting Associates must ensure all required EDD documentation is collected and verified before submission for approval.
• The Underwriting Director will review and sign off on merchant approvals recommendations.

Sponsor Communication

May 1, 2025  MCC 5723        Guns and ammunition shops, firearms and ammunition merchants

Even though guns and ammunition shops, firearms and ammunition to consumers are prohibited by the sponsor, card brand Discover has stated only states that only merchants domiciled in the states namely California, Colorado, and New York are permitted to use MCC 5723 (Guns and ammunition shops, firearms and ammunition merchants). Sponsor communication May 1, 2025.

The information contained herein is intended to provide a general overview of the Company’s policies and procedures relating to compliance with this Policy and does not constitute legal advice or a complete description of the laws and regulations relating to this Policy. The Company has made every effort to ensure the accuracy and completeness of this Policy.  This document is intended to provide guidance to employees of Company on how to comply with applicable laws and regulations related to this Policy. Employees should consult with the Legal or Compliance Department if they have any questions about the Policy or how to comply with it. Company reserves the right to modify or update this Policy at any time without notice. Employees are responsible for reviewing the Policy on a regular basis to ensure that they are aware of any changes. This Policy applies to all employees of Company, regardless of their position or location unless stated otherwise in the Policy. Employees are responsible for complying with the Policy and for reporting any suspected violations to their respective supervisor, the Legal Department, AMLCO or respective recipient of such violation as outlined in this Policy.